Complaint Review: TOBAKI

To whom it may concern,

Dear Madam/ Sir

It is our social duty to give the information as given below.  Please BEWARE OF THIS COMPANY NAMED TOBAKI IN TAIWAN.(e-mail:  tobaki-motion@umail.hinet.net  contact person France)
About eight months ago, the company Tobaki sent us an e-mail about their ballcsrew manufacture. In that e-mail they claimed that they are professional ballscrew manufacture in Taiwan.
We opened a first (and also last) order to company TOBAKI. According to our agreement, for this order they payment method was 30% deposit and balance would be L/C.
the details concerned the correspondence:

* 12x04 ballscrew nut..... 100.-pcs
* 12x04- 1000 ballscrew...100.-pcs  ( each shaft length is requred as 1000 mm)
We also need some discount from your side.
The payment : 30 % deposit, balance 70% L/C which is irrepealable ( The details of L/C is given as at the end of this e-mail)
Delivery period: 30 daysAlthough promised as 30 days for delivery, Tobaki delivered only 100.-pcs of screws without nuts after 6 months. When we got the screws without nuts, we try to contact with him to tell the situation. Unfortunately, he did not reply our e-mails for a long time. After he contacted with a Turkish company who is our partner, he asked reference for that company. Therfore we told the all story to that company.  Now we have 100pcs bad quality screws, that is without nuts, we have rubbish in our warehouse. And again we sent e-mails to Tobaki and added to CC to that Turkish company.
After this correspondences, he replied our mails. He apologized from us and in 14 days the nuts would have been delivered by Tobaki. After 2 months there were no news and no feedback from Tobaki although our e-mails.
Please BEWARE OF THIS COMPANY NAMED TOBAKI and forward this e-mail to your partners to your friends. Every should know this fraudulent company and should pay attention. They are just a cheater not manufacturer.

THE L/C DETAILS:

Mesaj #: 2011-02-17-16.42.16.882429
Source : FD1C361
From : SYSTEM

Talimatnza istinaden 17/02/2011 tarihinde gerekletirilen ithalat
ilemine
ilikin swift mesaj aada yer almaktadr.
Sayglarmzla,
PERPA ubesi
Trkiye Garanti Bankas A..
----------------------------------------------------------------------------
---
Outgoing SWIFT Messages ( Draft Message !!! )
Transaction_Ref : 1504593100691
Message Type : 700 ISSUE OF A DOCUMENTARY CREDIT
Correspondent : BKTWTWTP057 - BANK OF TAIWAN
:27: SEQUENCE OF TOTAL
1/1
:40A: FORM OF DOCUMENTARY CREDIT
IRREVOCABLE
:20: DOCUMENTARY CREDIT NUMBER
1504593100691
:31C: DATE OF ISSUE/TRANSFER OF THE CREDIT
110217
:40E: APPLICABLE RULES
UCP LATEST VERSION
:31D: DATE AND PLACE OF EXPIRY
110318TURKEY
:51D: APPLICANT BANK ADDRESS
T.GARANTI BANKASI A.S.
OPERATION DIVISION
EVREN MAH.KOCMAN CAD. NO:36 B BLOK
34212 GUNESLI ISTANBUL
:50: APPLICANT
REDOMAK MUHENDISLIK VE MEKATRONIK
SAN. VE TIC. LTD. STI.PERPA TICARET
MRK.B-BLOK KAT:11 NO:1664
SISLI ISTANBUL TURKEY
:59: BENEFICIARY
TOBAKI COMPANY
NO.59 LANE 31 SINYI ST.DAJHUAN LI
WUCI TOWN TAICHUNG COUNTY 43550
TAIWAN R.O.C.
:32B: CURRENCY CODE,AMOUNT
USD1674,
:39A: PERCENTAGE CREDIT AMOUNT TOLERANCE
10/10
:41A: AVAILABLE WITH ..... BY .....
TGBATRISXXX
BY PAYMENT
:43P: PARTIAL SHIPMENTS
NOT ALLOWED
:43T: TRANSSHIPMENT
NOT ALLOWED
:44E: PORT OF LOADING/AIRPORT OF DEPARTURE
TAICHUNG TAIWAN
:44F: PORT OF DISCHARGE/AIRPORT OF DEST.
ATATURK AIRPORT ISTANBUL TURKEY
:44C: LATEST DATE OF SHIPMENT
110228
:45A: DESCRIPTION OF GOODS AND/OR SERVICES
BALLSCREW
ITEM NO:1
SCREW SHAFT SCR-12X04-1METER-C7
QUANTITY:100 PCS UNIT PRICE:USD7,79 AMOUNT:USD779,00
ITEM NO:2
SCREW NUT FSUR-12X04
QUANTITY:100 PCS UNIT PRICE:USD16,15 AMOUNT:USD1.615,00
TOTAL AMOUNT:USD2.394,00
USD720,00 HAS BEEN PAID DIRECTLY TO THE BENEFICIARY OUTSIDE THIS
L/C
AS PER PROFORMA INVOICE DATE:2011/01/03
FCA TAICHUNG TAIWAN (INCOTERMS 2010)
:46A: DOCUMENTS REQUIRED
01-COMMERCIAL INVOICE WITH HAND WRITTEN SIGNATURE ISSUED IN 3
ORGS AND 3 COPIES AS PER A/M PROFORMA INVOICE. INVOICE ISSUED
FOR USD2.394,00 AND MENTIONED USD720,00 HAS BEEN PAID DIRECTLY
TO THE BENEFICIARY OUTSIDE THIS L/C AND TOTAL AMOUNT TO BE PAID
USD1.674,00
02-CERTIFICATE OF ORIGIN IN 1 ORG AND 1 COPY LEGALIZED BY THE
LOCAL CHAMBER OF COMMERCE INDICATING THAT THE GOODS ARE OF
TAIWAN ORIGIN
03-PACKING LIST IN 1 ORG AND 1 COPY
04-WEIGHT LIST 1 ORG AND 1 COPY EVIDENCING TOTAL GROSS/NET
WEIGHTS AND NUMBER OF PACKAGES.
05-FULL SET AIRWAYBILL (ORIGINAL FOR SENDER) CONSIGNED TO
T.GARANTI BANKASI A.S. NOTIFY APPLICANT FULL NAME AND
ADDRESS,MARKED FREIGHT COLLECT.
06-BENEFICIARY'S SHIPMENT FAX SENT TO APPLICANTS FAX NO:+90 212
210 01 97 AND OUR FAX NO:+90 212 630 17 14 INFORMING THE DETAILS
(TOTAL AMOUNT/TOTAL GROSS AND NET WEIGHTS/SHIPMENT DATE/
FLIGHT NO AND DATE/DESCRIPTION OF GOODS/QUANTITY/AIRPORT OF
LOADING/AIRPORT OF DESTINATION) OF SHIPMENT WITHIN 1 DAY AFTER
SHIPMENT DATE.
:47A: ADDITIONAL CONDITIONS
01-ALL DOCUMENTS AND CORRESPONDANCE WILL BEAR OUR L/C NUMBER.
02-ALL DOCUMENTS WILL BE SENT TO OUR ADDRESS:T.GARANTI BANKASI
A.S. OPERATION CENTER, INTERNATIONAL TRADE DEPT. EVREN MAH.KOCMAN
CAD.B BLOK NO:36 34212 GUNESLI-ISTANBUL/TURKIYE VIA SPEED COURIER
(DHL OR SIMILAR).
03-ALL DOCUMENTS MUST BE ISSUED IN ENGLISH.
04-IN THE EVENT THAT IT IS NECESSARY TO CONTACT THE APPLICANT IN
RESPECT OF ANY DISCREPANT DOCUMENTS PRESENTED UNDER THIS L/C
A FEE OF USD 75,00 OR EQUIVALENT AMOUNT IN L/C CURRENCY PLUS
SWIFT CHARGES WILL BE DEDUCTED FOR EACH SET OF DOCUMENTS.
05-(+/-10/10 PCT) TOLERANCE IN QUANTITY AND AMOUNT IS ACCEPTABLE.
:71B: CHARGES/FEES
ALL BANKING CHARGES AND COMMISSIONS
OUTSIDE OF TURKIYE INCLUDING THE
CHARGES AND COMMISSIONS INCURED BY
A NON-UTILIZATION OF THIS L/C ARE
FOR BENEFICIARY'S ACCOUNT.
:48: PERIOD FOR PRESENTATION
WITHIN 21 DAYS AFTER SHIPMENT
DATE, BUT WITHIN L/C VALIDITY DATE
:49: CONFIRMATION INSTRUCTIONS
WITHOUT
:78: INSTRUCTIONS TO THE PAYING/ACCEPTING/NEGOTIATING BANK
UPON RECEIPT OF CREDIT CONFORM DOCUMENTS WE SHALL REMIT THE
VALUE OF DOCUMENTS TO YOU AS PER YOUR INSTRUCTIONS. PLEASE
ADVISE THE REMITTANCE OF THE DOCUMENTS TO US BY
AUTHENTICATED MESSAGE.
:72: SENDER TO RECEIVER INFORMATION
PLEASE ACK.RECEIPT

Thanks for your attention.
Best regards,
--

zer KO/ Ozer KOC
Makine Mhendisi / Mechanical Engineer
Redomak Mhendislik ve Mekatronik Ltd.
Perpa Ticaret Merkezi, B-Blok Kat: 11 No:1664
ili - stanbul / Trkiye
Tel: +90 212 210 01 96 (pbx)
Faks: + 90 212 210 01 97
Web: http://www.redomak.com