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  • Report:  #489866

Complaint Review: Today's Gear

Today's Gear Backyard Gear Today's Gear todays-gear.com todays-gear.com Does not honor Product Warranty, Cannot be contacted. Prroducts are defective - multiple complaints Edina, Minnesota

  • Reported By:
    Sam — El Paso Texas USA
  • Submitted:
    Fri, September 04, 2009
  • Updated:
    Fri, September 04, 2009

Beware.  This company has a long history of defective products and not responding to customer inquiries or warranty claims. If you call thier support number on their site you will only get a recording and prompt to leave message. No one responds to phone, email or mail.  Please check out thier profie on the Better Business Bureau webiste - They are rated F


In my case I brought their Deluxe Barbeque Station BB150 and it began leaking profusely after the second use. Note, I only used this product a total of two times on holidays and it had issues. It is now a piece of junk sitting in my backyard. I have spent hours emailing, leaving messages and writing this company which never responded.


If anyone has issues with the company I would advise them to log an incident here and do the following:


Create a case with the Better Business Bureau of Edina Minnesota - http://www.bbb.org


Create a Consumer Complaint with the Minnesota Attorney General - http://www.ag.state.mn.us/Consumer/Complaint.asp


 


Good Luck

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