Complaint Review: Tommy Logan - Southwyck Shih Tzus

For persons who know not what to do about ripoff heres what
Humane Society of the United States (HSUS)

Breeder Complaint Form

Please attach all copies of all documentation related to this puppy/dog to this form, including breeder papers, medical records, Kennel Club registry papers, legal documents, and anything pertaining to your complaint.

Today's Date: _____________

Breeder Complaint Form Provided by The Humane Society of the United States Complainant Contact Information:

Full Name ____________________________

Address ___________________________________

City ______________________________________

State ________Zip Code _______________

Daytime Phone Number _____________________________________________

Complete Email Address ____________________________________

Breeder Contact Information

Breeder name _______________________________________

Name Doing Business As (Name of Kennel/Facility) ____________________________________

Street Address ____________________________

City ________________State _________Zip________

Phone Number _________________________

Breeder email ____________________________

Website Address (If applicable) __________________________________
How did the puppy come to your home? (Be specific: air shipped, picked up, driven, etc.) ___________________________________________________________________________________

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How did you hear of breeder? (Be specific: Internet (give address), newspaper (please identify paper and date), friend, sign, etc.)

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Is Breeder registered with a 'kennel club': (American Kennel Club (AKC), United Kennel Club (UKC), Canadian Kennel Club (CKC), other? Yes No

Did the breeder provide you with registry papers for your pet? Yes No

Did the breeder provide you with medical records for your pet? Yes No

Did you sign a contract with the breeder? Yes No

Were you advised of any health guarantees on the puppy? Yes No

If yes, were they supplied in writing? Yes No

Were you advised of any protections afforded to you under state law should the puppy become ill? Yes No

Did you request to tour the breeder's home/facility? Yes No

If yes, were you provided that tour? Yes No

Were there specific concerns you had when touring the facility? Areas you were refused access to? (Please explain)

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Pet Store Information (fill out only if animal was purchased at a retail store):

Name of Store Manager Sales Person who assisted you ________________________________________________________

Address City State Zip Code ________________________________________________________________________

Phone Number __________________________________cell phone ______________________________________

Website ________________________________________________________________________________________

Did puppy leave with you the day of purchase? ________________________________________________________________________

How did you hear of the pet store? (Be specific: Internet (give address), newspaper (please identify paper and date), friend, sign, etc.)

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Did the pet store provide you with transfer documents/breeder papers/other listing the name of the breeder/broker whom the puppy came from? Yes No

Did the pet store provide you with kennel club registry papers for your pet? Yes No

Did the pet store provide you with medical records for your pet? Yes No

Did you sign a contract with the pet store? Yes No

Were you advised of any health guarantees on the puppy? Yes No

If yes, were they supplied in writing? Yes No

Were you advised of any protections afforded to you under state law should the puppy become ill? Yes No

Does the pet store also sell exotic animals (fish, birds, rodents)? Yes No

Website Information (fill out only if animal was purchased off Internet): _______________________________________________________________________________________________________

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Name Doing Business As (Name of Kennel/Facility) ______________________________________________________

Street Address ________________________________________________________________________

Phone Number Website Address (If applicable) ___________________________________________________________

How did you learn of this specific website? ____________________________________________________________

How was puppy paid for? ________________________________________________________________________

How did the puppy come to your home? (Be specific: air shipped, picked up, driven, etc.) _______________________________________________________________________________________________________

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Was there an interview before you were allowed to purchase the puppy? Yes No

Did the breeder provide references? Yes No

If yes, did you contact those references? Yes No

Were you advised of any health guarantees on the puppy? Yes No

If yes, were they supplied in writing? Yes No

Animal Information: ________________________________________________________________________

Type of Animal________________________________________________________________________

Breed________________________________________________________________________

Age when obtained ________________________________________________________________________

Sex ________________________________________________________________________ Was the animal altered (spayed/neutered) by breeder or pet store? Yes No

Was the animal altered by you? Yes No

If yes, at what age? _______

Please describe the puppy's condition upon arrival/pick up (Use back of page if needed):
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Were you advised of veterinary care the animal had received prior to purchase? Yes No

If yes, please explain:
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Note if information was received verbally or in writing (Be specific: Use the back of this page if necessary):
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How soon after purchase did you take the animal to a veterinarian to be examined? ______________________________

Was it your regular veterinarian or one referred to you by the pet shop/breeder? ________________________________

Were you required by the pet shop/breeder to use their veterinarian? Yes No

Was the vet visit for health exam/vaccinations or because of medical concerns? Please explain (Be specific):

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At what point did you first notice the animal may be suffering from medical problems? Please explain (Be specific):

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Is the animal currently living? Yes No

If no, please explain how he or she died (Be specific):

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How old was the animal at the age of death? ________ weeks/months/years

Were there any prior medical conditions that you were aware of upon purchasing the dog? Yes No

If yes, please explain (Be specific):
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Did your veterinarian issue a 'Not Fit to Sell' certificate upon examining the animal? Yes No

Have you contacted any organizations, professionals, or others about your complaint, besides The Humane Society of the United States? Yes No

If yes, please list the agencies contacted:
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Have you contacted a lawyer? Yes No

If yes, please list lawyers contact information:
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Additional Description of Complaint (Be specific. Attach extra pages if necessary):
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Print Your Name ___________________________________________________

Signature __________________________________________________________ Date ___________

Please attach all documentation related to this puppy to this form, including breeder papers, medical records, Kennel Club registry papers, legal documents, and anything pertaining to your complaint. Once this form is complete, make six copies:

Send one copy to The Humane Society of the United States,
2100 L Street NW
Washington, DC 20037

(Please include a hard copy of all relevant documents, e.g. medical records, breeder papers, receipts, etc., with this complaint form.)

Send one copy to the Department of Agriculture for the state in which the breeder does business.
Send one copy each to the Attorney General of the state in which the breeder resides and in your state.
Send one copy to the Better Business Bureau.

Save one copy and all originals for your records.

Contact information for these above agencies should be available in your phone book (state agencies) and on the Internet (federal agencies and Better Business Bureau).

The Humane Society of the United States (HSUS) works towards a humane and sustainable world for all animals, including people, through public education, legislation, and litigation, and is the nation's largest animal protection organization with over eight million members and constituents. While The HSUS will do what it can to help you resolve your complaint, we cannot promise that an outcome will be what you hope for. The HSUS is not a law enforcement agency, nor a legal firm, but rather an organization dedicated to using its resources to help advance the cause of animal welfare across the globe. Due to the large volume of breeder complaints received by The HSUS on a daily basis, we cannot guarantee a response within a certain time period, although every effort will be made. In most cases we will be in touch should we require additional information.

Everyone who bought a puppy from 'HOME RAISED DOGS' When their are over 100 dogs on their property and also I have noted the same dogs of certain breed being passed from across the united states to breed and breed for greed..I am writing the HSUS and see what we as persons against website breeders,commercial breeders etc. I will volunteer my time to stop puppymillers if you would like to join in either financial or like me volunteer contact these wonderful persons who love animals.and dislike puppymillers. Also write congress ..They will take action when we the public does If the HSUS has daily reports of puppymillers then we have a problem and together we can rectify it. I also bred 4 times and feel awful though they went to loving spay/nuetered homes there is so many unwanted dogs I will NEVER sleep with peace knowing I bred a over-populated breed even if mine are ch. does not need more puppies when one web site alone has 25 puppies for sale not including the web sites who broker web site pro;s who are not bettering the breed but downsizing breed all the while dwn sizing their organs..as I started I have 4 shih-tzus all non-producing adults but producing my family lots of love and isn't that what all animals and humans want? to be loved,never used,wanted but not for what we can give but what we bring to this life non monies, What if you was born to your parents only to be pregnant at 7 years old 1 yr doggie years and locked in a room only to produce babies then after you have 8 to 10 children with no knowledge of the world are abondoned and dropped off to fend for yourself. GET A CLUE IF a breeder BREEDS over 2 litters per yr. hello red flag USE THIS FORM PLEASE IF YOU KNOW OF ABUSIVE BREEDER

Jody I am sorry, this is my vets exact words. Show breeders can be the worst out there to deal with.

Hi
I just wanted to say your OPINION of all show breeders being dishonest & unethical is very untrue. Just because you had a bad & unresolved experience with Southwyck does not mean ALL show kennels are going to screw someone over.
I know from personal experience that most show breeders deeply care about their dogs & are very much so concerned with what they are producing in their lines as far as health problems & traits that are undesirable to the breed.
They spend ALOT of money on their breeding stock to ashure quality in their future puppies & to prevent the qualities that make the breed so special from being lost forever due to POOR breeding of dogs that dont even resemble a Shih Tzu anymore.
You dont just buy 2 cheap dogs from the paper & decide I will throw these together & have some Shih Tzu's. Champion line dogs are bred for the best qualities. Pretty dark eyes, nice flat faces, & beautiful thick coats. I have seen so many puppies that dont even look ANYTHING like a shih tzu anymore like the long snouted ones on puppyfind. It's enough to make one sick to think that people are actually fooled into thinking they are Shih Tzu. AKC papers or not, they are NOT Shih Tzu.
I do not know the full situation here & dont care to get involved but I DO give a 3 year health guarantee on my puppies as well as support for a lifetime on any puppy I bring into this world as any truely ethical breeder should do.

I am sorry for your loss but I dont know of anyone who has never had a negative experience with someone, you just have to learn a painful lesson & make sure you get a good health guarantee from a reputable breeder in the future. A reputable breeder knows their dogs, knows the lines that run behind their dogs & if the worst happens they should stand behing thier word & do the right thing. Ask for vet references, also ask for positive customer feedback & get your health guarantee in writing. I take all my pups for vet checks before they ever leave my home. Make sure the breeder you choose is one you feel comfortable with & will take the time to adress your concerns or any questions you may have before you ever decide to do buisness with them & for God sakes the "Shih Tzu's" with the 3 inch long snouts are NOT purebreeds. A well bred Shih Tzu should have a nose no longer than your thumbnail!!! EYE WHITE is also a BIG fault so dont get taken there either

Sincerely
Jody Ingram
(((ROR redacted)))
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

The above comments are my opinion, but if you would like to see the evidence (vet letter, lab results) on the dog mentioned above, my website will be up in a couple of months, the name will be Classy Paws Shih Tzu, and it will be posted in the shih tzu breeders directories. I will have all that info posted on it. It is not my intent to tell someone not to purchase a dog from Southyck Kennel (Tommy Logan) but at least you can make your own decision based on my dealings with him. I have been honest and have tried effortlessly to solve this with Mr Logan, but he has refused every attempt.

Mr Logan has paid off his attorney as I have been told by someone that he has made the comment that he did so to take care of me and anyone else that causes him problems. My attorney has told me that the state of Tennessee does not really have a small claims and does not have a pet lemon law and to pursue this would require putting out a lot more money than what we have already put out, so we have decided to swallow our losses on this one and learn a valuable lesson. My advice to ANYONE is not to make this fool any richer than he already is, you more than likely will not get what you pay for and he will do nothing to make the sale good. I soon will have a website up, look for it in the shih tzu breeders sites. It will be called Classy Paws Shih Tzu, all evidence from my experience with this loser will be on there. I am also reporting him to the IC3 for internet crime. Don't buy a dog from anyone that does not give a written guarantee (he does not) He is a show breeder and most vets will tell you they are the worst you could deal with.

Since Mr Logan has chosen to be a total idiot and not work with us on this, we have begun legal action. This has gone on way to long and he has chosen his own fate. He is a perfect example of what show breeders are, these people think they are gods and can do what they wan, to whomever they want. I have been told by other reputable breeders and vets as well that most of them are the worst you could ever buy a dog from, I have found that to be true in most cases, but have found a few honest ones that are very kind and understanding, this is a learn as you go, you just have to do your homework. Mr Logan is one I for sure would avoid at all cost. I have now purchased 2 dogs that have his lines and both of them were defective, and I have vet confirmation that they are.