Complaint Review: Tony D. Wilkerson

To Whom It May Concern:

I AM VERY DISPOINTED WITH YOUR CUSTOMER SERVICE DEPARTMENT. HERES THE REASONI CALLED ON 28 FEB 2003 REQUESTING A LETTER (MEMO) TO SHIP MY VAN BACK TO THE US. THEN I CALLED AGAIN ON 4 MARCH 2003 FOR THE SAME REASON AND I ASKED THE LADY TO FAX IT TO ME. SHE SAID OK, NOW, I FIND OUT SHE DID NOT HAVE IT FAXED, BECAUSE I SAID NEVER MIND, THAT WAS A MISS UNDERSTANDINGBY THE WAY SHE WAS VERY SHORT WITH ME ON THE PHONE. NEEDLESS TO SAY I AM ANNOYED WITH NMAC AT THIS POINT.

TO RESOLVE BEING ANNOYED IN THE FUTURE, I'M GOING TO REFINANCE THE VAN THROUGH SOMEONE ELSE. I FEEL ALL FINANCE COMPANIES (CREDIT UNIONS, ECT) ARE THE SAME IF NOT BETTER. MY INTEREST RATE IS TOO HIGH ANYWAY.

I WILL NOT PURCHASE ANOTHER NISSAN AND I WILL TELL ANYONE OF INTEREST HOW DISSATISFIED I HAVE BEEN WITH NMACS SERVICE OVER THE LAST FEW YEARS.

YES, I KNOW IT TOOK AWHILE, BUT I HAVE ARRIVED TO THE CONCLUSION THAT ALL THE COMPLAINTS I READ ON YOUR WEBB SIGHT IS TURE.

JUST ANOTHER DISSATISFIED CUSTOMER
I SERVICE MY COUNTRY WITH PRIDEYOU SHOULD DO YOUR JOB WITH PRIDE AND NOT GIVE THE CUSTOMER THE RUN AROUND, ESPECIALLY A MILITARY SERVICE MEMBER IN THIS DAY AND TIME!

Tony
Cibolo, Texas
U.S.A.