Complaint Review: Tony White Ground Hog Landscaping LLC.

23-Oct-08: This individual's personal computer was infected with viruses and rogue software. His insurance agent recommended that he calls me, a computer specialist, to get help. It took more than an hour for me to install new security software and clean up his PC using remote support software. After the work was completed to his satisfaction, he said he will mail me a check for the services rendered. The total charge was $95.

26-Oct-08: Sent him my Invoice.

24-Nov-08: No payment so far and followed up with a Statement.

15-Dec-08: Still no payment and followed up with an e-mail asking why he refused to pay. He replied saying that he never saw my invoice and asked for another copy. I promptly forwarded a copy of the invoice to him via e-mail and he replied and promised to send me a check, in his own word right away

22-Dec-08: He sent me an e-mail saying that the check will be sent out that evening.

02-Jan-09: I sent him an e-mail telling him that the check he said he was sending out never arrived. He remained silent about the payment.

31-Jan-09: Followed up with another statement and letter via snail mail and e-mail.

16-Feb-09: Still no reply or any payment from this individual or his company.

Accounting dept.
Edmond, Oklahoma
U.S.A.