Complaint Review: Top Local Maids

Top Local Maids has extremely poor customer service! Due to their lack of communication my disabled mother was unable to receive her cleaning services! When I reached out to Juliana she was extremely rude and would not even let me speak, I did not want to reschedule because I don’t do business with companies like Top Local Maids that treat their customers that way!

After a few days I received an email stating I was getting a refund for my deposit which I never got! When I inquired about it I was told the email got sent to me by mistake and I was not getting my refund! I feel people need to be warned about companies like Top Local Maids there were several complaints by other customers of the exact same thing.

Top Local Maids take a deposit to make the appointment give you the runaround when it comes to making the appointments and I have found that several people other than myself lost a lot of money to their company!