Complaint Review: Topaz Promotions LLC

This company, claiming to be "Yellow Pages Online Services" contacted us with a form that read: THIS IS NOT A BILL and stated "Verify Your Local Listing Information Below." The form deceptively said that the information is "Free with verified listing" and I filled out the information and sent it in to "verify."

A few weeks later on 4/25/14 my company received a bill for $327.80 for our listing on ypedia.com, a completely unrelated, unheard of website that was never mentioned on the original form. I called the company twice in May 2014 and both times I got sent to voicemail.

I ignored the scam and got sent a second bill on 7/3/14 saying that it would go to collections if I did not pay by 8/7/14. I called them persistently and finally got through to speak with someone. I explained that I never authorized this, they had deceived me into thinking it was a free online listing with the real yellow pages, and that I wanted my account cancelled, my listing taken down immediately, and all charges cleared. They refused to do this. They would not even take down my listing, even though I asked over and over again (the listing is still up today!). I asked to speak with the manager and he refused to put me through. He said that if I did not pay he would send it to collections and that was my only option.

I obviously did not pay for this scam, and now I am receiving calls from a collection agency. They are now threatening me that it will go to court, but I can settle if I want for 50% of the amount due. I told them the same thing, that I want my listing removed, my account cancelled, the charges removed, and they refuse. They are also threatening that they will file it as a bad debt against my company if I do not pay.

If you receive any mail from "Yellow Pages Online Services", even though it says "FREE" everywhere, do not respond! This company is a complete scam. I've also filed a complaint with the BBB and I am hoping to bring companies together to put them out of business. Reply to this thread if you've been scammed by them and want to join the fight.