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  • Report:  #1460463

Complaint Review: Topeflex

Topeflex David (who was nice enough to email me), as someone named Joel which seemed pretty sketchy reading the email over a few times. Point of sale fraud. Internet

  • Reported By:
    K.H. — Burien Washington United States
  • Submitted:
    Tue, September 11, 2018
  • Updated:
    Tue, September 11, 2018

I was trying to purchase a simple 12.95 survival vest, thought I got a good deal, and discovered that they weren't an honest retailer and after finalizing the purchase, shut their site down and took my money. Promise of sending the item with receipt and everything, but they didn't provide anything else, and all I can do is watch the transaction just slip through my fingers. The email literally said this: "Joel to me ----- Hi K.H., thank you for supporting Topeflex! Dave here, I am one of the owners at Topeflex, and I wanted to take a second to say "hello" & welcome to our family. You have become a vital part of our success here at Topeflex and I just wanted to show you how grateful I was that you chose us. :-) I know you are going to love your new product. Here’s what you can expect from us: We’ll send you exciting new deals on a monthly basis, flash sales, holiday promotions... the lot. You’ll also be the first to know about the hottest brand new products & we’ll also send you the occasional gift from time to time. Sound fair? GOOD! We will process your order in 2-5 business days. It’s being hand-packed as I write this, and we will send you a shipping receipt as soon as it leaves our warehouse to let you know it’s on the way! You will receive your tracking number in the coming days. we’ll be sending you some short emails to ensure that you get the most value out of your Topeflex order. So stay tuned! Thanks, Topeflex.com "Where Shopping is a great Experience”! Email us: support@topeflex.com" I mean, it doesn't make any sense to change your name after your email handle says Joel initially. Fraud at it's worst.

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