Complaint Review: Topglock.com

I purchased a product from the topglock.com website, and it was DOA (dead on arrival). I returned it to them immediately requesting a refund. They refused to give a refund stating that they do not accept returns on such items, DESPITE THE WEBSITE TEXT SAYING THEY ACCEPTED RETURNS WITH A RESTOCKING FEE WHEN I MADE THE PURCHASE. Their "legal" link on their website states the following.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY TGSCOM, Inc. ON AN "AS AVAILABLE" BASIS. TGSCOM, Inc. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, TGSCOM, INC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TGSCOM, Inc. DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM TGSCOM, Inc. ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TGSCOM, Inc. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

Now they have my money, and I have a worthless piece of plastic! WHAT A RIPOFF!!!!!!!!!!

Lj112
Spring, Texas
U.S.A.