Complaint Review: TOPSY TURVY

The online ad on their website says buy one get one free, for $19.99. Well I already knew that was no deal, as they are only $10 each anyway, but I thought oh well and went ahead and ordered. It took me though pages of 'do I want to ad this or that to my order to which I said NO each time.

Once I was done they had charged me $35.00, the shipping was $15.00 outrageous, and it only then told me my order would take 4 to 6 weeks to arrive. I too called to cancel and was told my order was not 'in the system yet' BS! I called again the next day, and they found me in the system, but when I said I wanted to cancel my order the customer service rep asked very.. rudely "and my I ask exactly WHY?". I replied 'BECAUSE your Deal is NO DEAL, its a ripoff" to which she replied 'FINE, it's canceled" and she hung up on me LOL!

I then went online and googled 'make your own Topsy turvy' . I made 2, with large 12 inch plastic flower pots, and some chain. I put the tomatoes in the bottom, and flowers on the top. Mine is MUCH prettier than theirs, for less money and NO waiting.

Debbb
sugar grove, Illinois
U.S.A.