Complaint Review: TORNADO OFFICE SYSTEMS / MARTY SHORE

WE RECIEVED A CALL LAST SPRING FROM A MARTY SHORE WHOM SAID SHE KNEW OUR BOSS & WAS TOLD TO CONTACT ME ABOUT BUYING SOME ITEMS NEEDED SINCE SHE 7 HER HUSBAND WERE MOVING OUT OF STATE & DID NOT WANT TO TAKE EVERYTHING WITH THEM & WE COULD BUY IN GORSS FOR A GREAT DEAL, NO SHIPPING COST AS A GIFT. PRICES WERE GREAT, I GAVE HER A PO # & HAD MY BOSS SIGN OFF W/ AN OK TO ORDER, WHEN THE ITEMS CAME NO PACKING SLIP & WE WERE SHORT A GROSS OF BLUE PENS; WHEN WE CALLED NO ANSWER. THE ACCOUNTING DEPRATMENT GOT AN INVOICE & PAID IT IN FULL UNAWARE WE WERE AWAITING BLUE PENS. RIGHT BEFORE CHRISTMAS WE GOT A CALL SAYING MARTY & HER HUSBAND HAD BEEN OUT OF THE COUNTRY FOR SICK RELATIVES & WOULD GET THOSE PENS OUT TO US ASAP, ASKED IF WE NEEDED A NEW PO # - OF COURSE NOT THEY HAVE BEEN PAID FOR SO JUST SHIP THEM; AS AN APPOLOGY THEY WERE SENDING A CHEESE PLATTER AS A GIFT FOR THE LATE DELIVERY & OUR UNDERSTANDING. THE BOX ARRIVED W/ THOUSANDS OF PENS NOT ORDERED - THE BILL WAS OVER $2,000.00 & $117.00 SHIPPING COST - RIDICULOS I CALLED THE ACCOUNTS DEPARTMENT CALLED & WE SAID THERE IS NO PO FOR THESE, THEY WERE NOT ORDERED & WE WILL SEND TRHEM BACK - SPLIT THE DIFFERENCE OF COST & KEEP THEM SHE SAYS, THE BOSS SAID NO WAY - WE ARE SENDING THEM BACK - SEND THE CHEESE PLATTER BACK TOO SHE SAYS - WHATEVER! WE ARE BOXING THESE UP & GETTING RID OF IT ASAP BACK TO TORNADO. HOW THEY GOT ALL OUR INFO & NAMES AT OUR COMPANY BAFFLES US, THE SOB STORY REALLY SEEMED GENUINE TOO. WHAT A BUNCH OF SCAMMING THEIVES - I USUALLY CATCH ONTO TO JERKS LIKE THIS & CANNOT BELIEVE WE GOT TOOK, I GOT TAKEN IN BY SOMETHING SO FULL OF FRAUD! AFTER REVIEWING THE INVOICE ACCOUNTING PAID LAST YEAR I SEE THEY HAD PAID THE SO CALLED FREE SHIPPING AS WELL AS FOR PRODUCTS NOT ORDERED IN GROSSES NOT AGREED UPON! OUR ACCOUNTING MANAGER GOT THEIR W-9 INFO SINCE WE PAID OVER $600.00 IN CHECKS TO THEM & THEY WERE RELUCTANT TO GIVE THE INFO, WE SEE WHY NOW! DO NOT TRUST THESE PEOPLE, DO NOT FALL FOR THEIR LIES & PITTY STORIES! BEWARE OF TORNADO OFFICE SUPPLIES!

Emi
FORT WAYNE, Indiana
U.S.A.