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  • Report:  #794011

Complaint Review: Toshiba

Toshiba Defective Buggy Thrive Tablet Irvine, California

  • Reported By:
    jpparker19 — Hertford North Carolina United States of America
  • Submitted:
    Tue, November 01, 2011
  • Updated:
    Tue, November 01, 2011

I purchased the Toshiba Thrive 16GB Tablet Jul 2011 from a military exchange with a limited return policy. Over the three months I have owned the device it has been sent to the repair depot twice for problems; GPS not functioning, computer locking up. Now the latest issue, the battery not holding a charge. To fix the product under warranty Toshiba demanded a hefty $190.00 deposit to send out a battery. This is a significant burden given I only use a debit card.  This product is junk, I cannot return it. In the 90+ days of ownership I have had 30 days of use. The manufacture offers a forum which is riddled with problems from owners that the company does not admit are problems because "these are just observation from owners and not our technicians." I cannot recommend this product to anyone.

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