Complaint Review: Total Cleanse AcaiBerry

Total Cleanse - sent free trial - was not authorized to send any more. Brochure was included and NO WHERE on the brochure did it say you had to call to cancel or they would bill your credit card. You were not given any time frame in which to call and it did not even say that you had to call to cancel.

Extreme AcaiBerry sent free trial and if you didn't call within 14 days, they would charge your credit card. It took a week to get the free trial and I assumed that I had 14 days from the day I received it to cancel, but when I called to cancel, they told me that I had missed the deadline to cancel by 2 days and there was nothing that they could do. My order was already shipped and my credit card charged. It took 7 days from the day I called to receive my next order, so I do not believe that they had already processed the next order. I told them I DID NOT want their product and he said that there was nothing he would do, - they had a NO RETURN policy.

Carol H.
simsboro, Louisiana
U.S.A.