total home protection did not repair or replace jetted tub. philadelphia Pennsylvania
On September 11, 2018, I contacted Total Home Protection per my home warranty I purchased from them effective April 6, 2018, indicating that I could not turn tub on. On September 12, 2018, an e-mail was sent to me referring me to Amichi Plumbing.
I contacted Amichi, scheduled an appointment for September 18, at 1:00pm. The technician did not show up. I contacted Total Home with this information. They then referred me to J & H Appliance; they do not do that kind of work. Contacted Total Home with this info. I was referred to Golden Plumbing; they were no longer in business.
Again I contacted Total Home. After days of no help, I contacted Total Home; their solution that was offered to me was to cut me a check for $150 and I find my repair service . That's what I paid them for was to provide the repair service not for me to do it myself. Plus, since I am not a technician in this field, I couldn't know if $150 would cover fixing the issue.