TOTAL HOME PROTECTION WARRANTY first claim they never sent anyone second claim denied they lied to us said everything would be coverd if we chose the most expensive vip package kissimmee Florida
2 years ago we purchased this warranty through a guy named jeff he called us randomly and said since we had just purchased a new home a warranty would be perfect to cover evrything in the house his exact words were if we cant fix it we will replace it well they sent some crazy person that was cursing and very unproffessional than they sent someone else a week later and he said we need a new unit he lied the unit only had a leak but he refused to fix the leak and they denied the claim to replace it > than the ac guy trys to sell me a 5000 dollar ac unit really? so this warranty is useless and oh yeah we paid it in full so we now have holes in our ceiling water still leaking from the ac and they refuse to honor it