Complaint Review:
Total Pet Supply
I ordered Frontline Plus for cats in September 2010 from TotalPetSupply.com The product I received was distributed from a warehouse in "Halfway House, South Africa" (according to the package). I compared the package with a product I purchased from a different company, the other package was noticeably different. I called Merial Frontline and spoke with customer service, they informed me that the product I received was actually a Fontline product, but not licensed to be sold in the United States because it had not been deemed by the EPA to be safely used here. TotalPetSupply informed me that it was okay to use on my pet regardless of what the Merial Frontline employee informed me. I will no longer order from TotalPetSupply.com
1 Updates & Rebuttals
JDowning
United States of AmericaTotal Pet Supply is a Trusted Company
#2Consumer Comment
Thu, July 21, 2011
Hello,
I do NOT agree with your comments on totalpetsupply.com. I have been using their products for a few years now for my cat. Their prices are great and the products ARE real!! They do sell generic products which come in different packages but are of the same dosage and quality. So maybe you got confused about the packaging and thought it was fake.
My vet even recommended the generic products to save money. So I suggest to anyone who needs pet meds and doesnt have lots of cash to go to www.totalpetsupply.com.
I will continue to use this site and everyone should too!