Total Protect Home Service AKA Cross Country Home Services, Inc. Have not had my Dryer Repaired or replaced as promised. Fort Lauderdale FL
Placed the first claim for the repair of my Dryer April 2018. Several different repair men, and repair companies have come out and replaced parts, but so far none have been able to fix the dryer.
The last repairman Blackwell Appliance Serivces hasn't come back after ordering parts and replacing the dryer is still not repaired November 2018. I think it's time Total protect keep their word and replace the Dryer but all I get when I call them is they'll reach out to the service provider and request him to come back to fix the dryer.
This morning 11/13/2018 I called the provider left another voice mail, and called Total Proptect and they said they'd reach out to the service provider.
The latest part ordered was supposed to be delivered to the Service Provider yesterday, and he was supposed to call me yesterday to schedule an appointment but hasn't and hasn't returned any of my phone calls today.
There doesn't seem to be anyone that can help me.