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  • Report:  #1068265

Complaint Review: Touch Corporation

Go Touch Down Travel & Tours REVIEW: Go Touch Down Travel & Tours, Touch of Africa & Touch Corporation 100% dedicated to total customer satisfaction. Go Touch Down Travel & Tours, Touch of Africa & parent company Touch Corporation operate under the same philosophy... "Customers are first priority— always." Sarasota, FL; Oakville, ON; Johannesburg, SA..


*UPDATE: Go Touch Down Travel & Tours, Touch of Africa & Touch Corporation pledge their commitment to Ripoff Report Corporate Advocacy, Business Remediation and Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Go Touch Down Travel & Tours, Touch of Africa and Touch Corporation recognized by Ripoff Report Verifiedâ„¢ as a safe business service.

  • Reported By:
    Carl — Bradenton Florida
  • Submitted:
    Fri, July 19, 2013
  • Updated:
    Thu, May 15, 2014

I write this report with great sadness as I truely had hope that Touch Corporation was not the racist company that other employees have emplied. I worked for this company for over a year and have personally witness several incidents of extreme racial injustice. I was the only black person left when I had no choice but  to terminate all connections with this company and specifically Leonard Reyneke the chief offer that I have delt with up to and including today.

I was the last black employee standing as I watched the others leave with extreme unjustice. We were all treated very poorly even though we were the highest producers for this company. In spite of our tireless efforts to perform we worked many hours of overtime voluntary as we believed in this company. After working overtime on a daily basis for my entire duration of employment I discovered that per the FLSA (Florida Labor Law) that I was in fact entitled to overtime pay for any hours exceeding 40 in a week. I was told by my immediate superior Deon Barnard to not list the hours as they were voluntary on my time sheet. I complied with this the entire first year but as the second year rolled around I began listing the countless hours even though I did not expect to  ever be paid. I just simply had no ideal that there was such a law. I would like to point out that the white employees were paid for their overtime hours and I did question that when I found out. One employee was a new hire doing the exact same job I was and even though I had already been there a year working the daily overtime she announced that she was being paid overtime and the other black employee and I had worked for the past year without being paid. We took this to Deon and he advised her he would not be able to pay her the overtime any longer as he would have to pay us.  For the record she did not work one minute overtime since the decision was made to longer pay her. This is a fact but I continued to work the overtime as I wanted to ensure a job well done.

When I asked for the overtime pay I expected to be fired as I had witness others being let go for questioning anything that had to do with money. My records showed over 600 overtime hours clocked. I was often bragged about by Deon in front of the entire company for working so many hours. The entire company saw me and often asked why. At the Christmas party he gave a brief compliment to each and every employee and his comment about me was my tireless effort to work unpaid overtime even on pay day as everyone else ran to the bank. He said in front of the entire compay he appreciated my efforts and valued me as an employee. After my requesting to be paid he in fact said I would. I hoped for the best even though I had witness extreme racial unfairness. I was eventually paid a total of 84 hours and told that I had in fact not worked that many. This was such a slap in the face that I ended my employment with Touch Corporation. I met with Deon's superior Leonard Reyneke on several occasion and he had promised to review the records and today told me I was overpaid. I find that this company is unethical and anyone thinking of working for this company should be aware of their business pratices.

For the record I have made every possible effort to work this out. When I was in fact told today by Leonard that he was not going to compensate me for my time worked I had no choice but to inform anyone thinking of working here to think twice. This company is from South Africa and it is my sincere belief that many of their pratices are from a culture that has identified people of color as not their equal. It is very sad and I do hope some day that their business will be more fair or equal for anyone of color that happens by unassuming and began employ with them. God forbid.

2 Updates & Rebuttals


Deon Barnard

Sarasota,
Florida,

Carl McKee overtime claim

#3REBUTTAL Owner of company

Sat, July 20, 2013

With regards to the allegation of unpaid overtime that Carl McKee is now claiming after him and his wife's seperation with our company; our statement is as follows:

All inbound and outbound calls are recorded on our packet 8x8 management system. All emails and client notes made on the management system is time-stamped in ACT (our SAGE management system). Therefore all hours worked by Carl and other staff can be verified. The overtime due to Carl McKee is current and he was paid. Carl and a Director of the company met on Friday July 12th, 2013 at our offices in St. Armands Circle where the above records were disclosed to him upon collecting his final check.


Deon Barnard

Sarasota,
Florida,

Carmen Celestine and Carl McKee Court Order

#3REBUTTAL Owner of company

Sat, July 20, 2013

Important notice to all clients, staff, friends and family that read this post.

This has been written by Carl McKee the husband and co-worker of Carmen Celestine (aka Unhappy Sammy, Damian, Gary). This is a series of smearing campaigns that was started a few weeks ago by this family. Carmen and Carl has now broken the law by continuing to post on the intrenet as a court order was served earlier this month (see below).

Carmen is an ex-employee that was asked to leave our offices in St. Armand's Circle, Sarasota Florida on June 6th, 2013 after a series of events, threats and bad conduct. When she refused to leave the premises, the authorities had to remove her. Some of our Staff at our offices have proceeded with criminal charges against her and one of her sons. This disgruntled ex-employee arranged her sons to start picketing for days at one of our stores in St.Armands Circle and then she started a series of rip-off-reports and smearing campaigns on the internet about our comapanies and Directors.

On July 2nd 2013 this isolated and serious matter was refered to court and heard in the Circuit Court for Sarasota County. "The Judge has ordered Carmen Celestine, her sons, Agents, her Attorneys, Representatives of this family, and all others acting in concert or participating with her; to remove all the defamatory, disparaging, libelous and false statements about our companies, staff and Directors posted on the internet, rip-off-report, websites, blogs, internet search engines including Google, Yahoo and Bing." (this includes postings by Carl McKee* as he is a represenatative of this family and in concert with her)

To date Carmen has not complied with the court order and contempt proceeding are now in process.  The authorities are looking for Carmen Celestine's whereabouts as she has provided false addresses to our company, authorities and the IRS.

The Touch Corporation group would like to apologize again for any inconveniece these posting by Carmen Celestine and Carl McKee has caused during the past few weeks. Please do not hesitate to contact Touch Corporation or any of our subsidiary companies for a full statement, testimonials of travelers, or more information about our show and tell social events.  

Touch Corporation is the holding company for a large collection of internationally based partnering companies, with over 25 years of experience in the hospitality industry. Our award-winning group employs more 1,000 staff worldwide and has made a significant impression on the leisure market. We proudly boast recognition of being named the Top Marketing Company for 18 consecutive years in of Africa’s leading tourism sectors. Our commitment to customer satisfaction is reflected in the success of each of our affiliated companies.

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