TouchPay The number to touchpay is 1-866-232-1899. I, Felicia Thompson put money on my daughters account from touchpay on June 2, 2018. Well I noticed that my daughter did not call me later that day. I brushed it off. The next day my daughter tried to call but it ask me to pay more money to talk to her. Goldsboro North Carolina
No, I just put money on her account the day before. So I called TouchPay to find out what is the problem. First they gave me the run around saying that the account is not pulling up the right person. OK we get through that part, now they are saying that the money went through on their part but never mind if the party it was intended for Dido not get the money. Oh no, you are either going to put the money in my daughter's account or you are going to put the money back on my card end of story. I called today a little while ago and the rep says that they don't have access to the money. Oh come on, you had access to take the money off my card, you have access to put the money back on my card. As of June 5 2018 I'm still waiting for an answer. Any suggesting? I want my money back. They refused to put my money back on my card or put the money on my daughter's account.
TouchPay has refused to put the money on my daughter's account or put the money back on my card. I think that TouchPay should not be able to treat people like that and then talk to you with no respect after TouchPay has taken my money. Saying that they don't have access to the money. Please put my money back on my card or put the money on my daughter's account where it should be at the first place.