Complaint Review: Touchstone Research Group

This service promises to secure veteran's records, including the all-important DD214.  I paid $129 for expedited service - receipt of documents in 2 business days.  Six months and counting - no documents, NO communication from them. When I contact them, they say my order is "in process".  Huh?  They are clearly not doing a d**n thing, and once they got my money, they lost all interest in the case.  Rip Off Company - do not use!