Complaint Review: Tours R Us

On October 20, 2014 I received a fax to my workplace advertising a 6 day 5 night vacation including all meals and beverages (alcoholic beverages included) for $119.00 per person to Cancun, Jamaica, Puerto Rico, Hawaii, Bahamas, and a few other locations in Mexico.  It also said choose your 4-5 star resorts like the Four Seasons, Wyndham Hotel, etc. with unlimited activities including non-motorized sports with an upgrade fee . First I called 1-888-870-1451 and spoke to a Shah Mongomery and then Marion who both confirmed the advertisement was ligit and that Jamaica (my focus on purchasing) was available. So stupid me "who just got played" feeling like it is a scam made a desperate move and purchase a package of 4 for $579. Shortly thereafter I received an email from docusign for a confirmation of my reservation, of course I had doubts and wanted to cancel. The confirmation# is 22700756 so I got a call from Debbie and I told her I want to cancel she told me it was nonrefundable.  I called 855-883-1867 in which the phone just rings and rings and spoke to a Jessie Lopez at EXT 325, she sent me a list of resorts and I told her I was interested in Jamaica, she then suggested that I should plan to look at other places. I questioned about the flyer again because it advertises Jamaica as one of the places for choice in which she tells me that they are have not opened up locations in that area and that I should try back next month. So I have been trying back for the past 4 months with the same results and it is really ashame that they are just getting this off. I personally feel that this place should be SHUT DOWN! Even if I don't get my money (I pray I can get it back) the whole organization and all of its affiliates too, the fake name TOURS R US should be black barred and they all belong in PRISON.