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  • Report:  #289009

Complaint Review: TOWBIN DODGE

TOWBIN DODGE WRECKED VEHICLE, MALFUNCTION, HARRASSMENT, CREDIT RUINED, UPSIDE DOWN, TRADE IN, PURCHASE, AUTO, DEALER, AUTO DEALER, RIP OFF Las Vegas Nevada

  • Reported By:
    Las Vegas Nevada
  • Submitted:
    Wed, December 05, 2007
  • Updated:
    Wed, December 05, 2007
  • TOWBIN DODGE
    kingofcars.com
    Las Vegas, Nevada
    U.S.A.
  • Phone:
  • Category:

I purchased a new Dodge Ram for $28,000 for Towbin Dodge. The very next month KBB showed the vehicle being worth $16,000. It took Towbin Dodge 2 months to pay off my previous vehicle I traded to them, it went into collections, I was harrassed and the loan company refused to take it off my credit report. The automatic windows stopped working only a week after purchase.

A short time after purchasing the vehicle, I noticed the brakes catching to the right side. Before I could get them fixed, I slammed on my breaks to avoid a collision, they caught so hard it pulled me off the road and into a tree. Now my insurance rate has went up dramatically (the first wreck of my entire life). The engine is also the poorest I've had out of any vehicle, it uses more gas than a V12 because you have to slam the peddle to the floor to go anywhere at any decent rate of speed.

This is by far the worst experience I've ever had with a vehicle, overall, I'll never own a Dodge again in my life. More importantly, I'll never do business with Towbin Dodge again. In summary, I'm currently more than $14,000 upside down on my truck in a matter of 3 months, I've had a wreck due to a malfunction in the brakes, my insurance rate has went up dramatically, I've been harrassed and my credit report ruined due to their 2 month waiting period of paying off my vehicle I traded, and I've had to pay more money in gas than if I drove a Ferrari at 200mph down the freeway every day.

Jake1287
Las Vegas, Nevada
U.S.A.

4 Updates & Rebuttals


Cory

San Antonio,
Texas,
U.S.A.

I Wonder

#5Consumer Comment

Wed, December 05, 2007

I wonder about those dodge pick-ups? They're selling the $28,000 dodge PU's for $17,999 here in town. From what I understand, they're dogs AND they can't give 'em away. The bigger the engine, the harder they are to sell. You shouldn't have been driving an unsafe vehicle, you could have killed someone besides yourself, so that's on you. What do you expect when you "slam the peddle to the floor"? Good gas mileage? Two characteristics of bad driving; "slammed on my breaks to avoid a collision", following to close and "slam the peddle to the floor". That's alot of slamming. Typical scumbag car dealer.


Cory

San Antonio,
Texas,
U.S.A.

I Wonder

#5Consumer Comment

Wed, December 05, 2007

I wonder about those dodge pick-ups? They're selling the $28,000 dodge PU's for $17,999 here in town. From what I understand, they're dogs AND they can't give 'em away. The bigger the engine, the harder they are to sell. You shouldn't have been driving an unsafe vehicle, you could have killed someone besides yourself, so that's on you. What do you expect when you "slam the peddle to the floor"? Good gas mileage? Two characteristics of bad driving; "slammed on my breaks to avoid a collision", following to close and "slam the peddle to the floor". That's alot of slamming. Typical scumbag car dealer.


Cory

San Antonio,
Texas,
U.S.A.

I Wonder

#5Consumer Comment

Wed, December 05, 2007

I wonder about those dodge pick-ups? They're selling the $28,000 dodge PU's for $17,999 here in town. From what I understand, they're dogs AND they can't give 'em away. The bigger the engine, the harder they are to sell. You shouldn't have been driving an unsafe vehicle, you could have killed someone besides yourself, so that's on you. What do you expect when you "slam the peddle to the floor"? Good gas mileage? Two characteristics of bad driving; "slammed on my breaks to avoid a collision", following to close and "slam the peddle to the floor". That's alot of slamming. Typical scumbag car dealer.


Debbie

Cincinnati,
Ohio,
U.S.A.

You have to take some of the blame....

#5Consumer Suggestion

Wed, December 05, 2007

Ok, I understand you're angry after purchasing a brand new vehicle and not being satisfied with it, but there are a few things that you need to take responsibility for.

First of all, didn't you research vehicles before buying one? If you've had Dodge trucks before, you know they don't get good gas mileage. My husband has a Dodge Ram and the gas mileage sucks. Not Towbin's fault.

Secondly, first step in car buying is ALWAYS check to see what the blue book value of the car you're interested in. You should have been armed with this information before ever setting FOOT in a dealership. Of course, you're not going to get a car at blue book value, the dealer has to make *some* profit, but you would have been in a much better position having this information handy when it comes to the negotiating table. Again, not Towbin's fault.

As for the inherent problems with the vehicle (windows, brakes), the dealer should be willing (and required) to take care of these issues immediately. If not, contact Dodge directly. If you still don't get satisfactory assistance, a trip back to the dealer, expressing your disgust LOUDLY in the showroom might bring results! As for them not paying off your trade right away, there's no excuse for that. Just got lost in the shuffle of paperwork I'm sure. It sucks though, that your credit was affected. You can always put a note on your credit report (this is free) stating what happened, so that when potential creditors see it, they know it wasn't something you had any control over. Good luck to you.

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