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  • Report:  #124155

Complaint Review: ToyGlobe

TOYGLOBE ripoff ONLY SENT PART OF ORDER, WILL NOT RESPOND TO E-MAILS, CHARGED FULL PRICE Saint-Laurent Canada Internet

  • Reported By:
    Casselberry Florida
  • Submitted:
    Thu, December 23, 2004
  • Updated:
    Sat, June 18, 2005
  • ToyGlobe
    ToyGlobe.com
    Internet
    Canada
  • Phone:
  • Category:

Ordered (2) 8" Sonic Shadow plush figures for my children for Christmas on 11/21/04. I am not a collector. Only received one. I e-mailed them and Jenny said they would immediately send me another one.

I have not received it, nor has Jenny responded to any of my e-mails since. I even sent a priority e-mail letting Jenny know that I would be filing a complaint and requesting a refund through my bank as this was paid with a credit card. Still no word!

Beware of TOYGLOBE.COM!!

Laura
Casselberry, Florida
U.S.A.

3 Updates & Rebuttals


Timothy

St-Laurent,
Quebec,
Canada

False Accusations!! Look at both tracking numbers!!!

#4UPDATE Employee

Sat, June 18, 2005

Laura. Explain to me how there are 2 tracking numbers that both show delivery confirmation to your address? You order two items and both were received. Stop with the lying. The proof is there for everyone to see.


Timothy

St-Laurent,
Quebec,
Canada

Full delivery of products

#4UPDATE Employee

Mon, May 30, 2005

Order shipped asap. Client advised us that 1 item is missing. We shipped that out also. Below is the tracking for the 2nd product.

Track & Confirm
Current Status
You entered 0101 0521 2974 8470 2377

Your item was delivered on December 24, 2004 at 10:50am in CASSELBERRY, FL 32707


Timothy

St-Laurent,
Quebec,
Canada

Full delivery of products

#4UPDATE Employee

Sun, May 29, 2005

Below are the 2 tracking numbers that show we have delivered the items in question. We were advised that both items were not in the package that was ordered. We shipped a second package out to take care of this complaint.

Track & Confirm
Current Status
You entered 0101 0521 2974 0642 5346

Your item was delivered on December 01, 2004 at 11:00am in CASSELBERRY, FL 32707


Track & Confirm
Current Status
You entered 0101 0521 2974 8470 2377

Your item was delivered on December 24, 2004 at 10:50am in CASSELBERRY, FL 32707.

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