Complaint Review: Toyota of El Cajon

Buyer Beware.  This dealership is known to "pack payments".  This means that they will give you an inflated monthly payment during negotiations so that the person typing your paperwork can use that "extra monthly amount" to include a warranty and other aftermarket items while only increasing your vehicle monthly payment by a few dollars (or sometimes even lowering it).  A way around this deceitful practice is to ask for your installment contract to be printed as soon as you go into the finance office (that's what I do) so you can see all the numbers right in front of you before you sign anything.  Make sure you check the interest rate, payment and number of payments and also to see if anything was added into the product lines.  I do know that if these deceitful practices continue, the DMV may investigate this dealership's practices.  But until then, be a smart shopper and ask for your retail contract up front.