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  • Report:  #400019

Complaint Review: Toysrus

Toysrus Out of stock the day the flyer arrived. Would not honor the sale price when restocked which may be as late as March Attleboro Massachusetts

  • Reported By:
    Walpole Massachusetts
  • Submitted:
    Wed, December 10, 2008
  • Updated:
    Tue, February 02, 2010
  • Toysrus
    Toysrus.com
    Attleboro, Massachusetts
    U.S.A.
  • Phone:
  • Category:

Received flyer on Tuesday. Went on line Tuesday night;item was out of stock. Talked to (Bussy/Gussy?) girl on Wednesday am. She also said item was out of stock. I asked when it would be in; she could not say, only that it could be as late as March. I asked if the sale price would apply then and she said no.

Patty
Walpole, Massachusetts
U.S.A.

1 Updates & Rebuttals


MJS

Reno,
Nevada,
United States of America

Read the small print on the bottom of the ad

#2UPDATE EX-employee responds

Tue, February 02, 2010

As A Ex-Price coradnador for Toys R Us I can say with out a dout that the only reason that Toys R us would not give some one the sale price when an Item came back into stock is if the ad stated in the fine print more offten then not you will find on the bottom of the ad the date of the sale and it will more then likley say while supplys last sorry no rainchecks .

If this is the case you shoud not get angry with the store employee's they are just doing there job .

A lot of time a store's corp officees will decide to place an item in the ad that they thank they have too many of in the companys distrabution centers and they have decided to discontenue that item and they want to get rid of them as quickley as possable the stores have no controle over how many they will get in some store  dont get any at all you can get angry if you like but hay even I have missed out on an item that I would have really liked to have had a a low price get over it I have,

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