Complaint Review: TP Supply

One day I received a phone call from this fast talking sales man telling me what a great deal I can get on office supplies; so I ordered 1 gross of severel different products. About a month later I received the bill totaling $918.00!

All I ordered was 1 gross (144 items per gross) of PostIt Pads, Binder Clips, and Papermate pens. When they quoted me the prices I thought it was per box of 12. Turns out it was per piece!! Example, 1 flexgrip pen @ .99 / 1 binder clip @ .89 / 1 postit @ .89.

When I compared the prices to our usual reliable vendor it turned out the prices where about 10 times higher! Instead of our bill totaling aproximately $100 it was $900 (not to mention the added shipping & handling or $34.22).

I called them and received an answering machine (like the other dissatisfied customers have reported)and received a call the next day. Someone named Laura called me and I told her I was going to fax her the prices of the vendor we normally use to show her how expensive TP Supply is.

After doing so she called back and said I wasn't comparing "apples to apples" and they werent the "exact" products. I went back to our usual vendor and put in the manufacturers number from each of the products and they were still way over priced. Well, I have yet to see what the results will be if any.

I believe Allen from Mineral Wells, West Virginia hit the nail right on the head when he stated that TP Supply hopes the invoice gets through the accounting dept without being caught! I am the accounting department and believe me this is NOT getting through unnoticed!

Laurie
Minneapolis, Minnesota
U.S.A.