Hey, I just spent over a half hour on your automated process with your manager Jamaica, who was not cooperative or nice to me. Why the f**k did it take me over an hour to use the automated service to transfer my minutes and number. The process never transferred minutes only the number, so you have to enter a series of numbers, then another series of numbers 4 I think to be exact then after that you have to put a series of numbers in the old phone all while talking to an unresponsive manager... I lost 10 minutes talking on there 1 800 number to get this done as well... not only that but why would I have to verify my number with an automated process only to have to provide the number a second later... last time using this service, waste of time, coverage as well as nasty phone support...
2 Updates & Rebuttals
teddy169
Bronx,New York,
Automated Activation is falsified
#3Author of original report
Fri, August 16, 2013
I can imagine an incompitent worker at costco taking even longer to do this. Maybe you have time to stand around and deal with it. I don't.
Tyg
Pahrump,Nevada,
Should have...
#3General Comment
Fri, August 16, 2013
You should have gone to a local retailer or used the internet. Both of which would have saved you some mins on your phone.