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  • Report:  #872116

Complaint Review: TracFone

TracFone TracFone refuses to give cell phone refund Miami, Internet

  • Reported By:
    Barb — Youngstown Ohio United States of America
  • Submitted:
    Sun, April 22, 2012
  • Updated:
    Sun, April 22, 2012

TracFone is still ripping people off!!  Beware!! Do not buy a TracFone cell phone because if you are unhappy with it you are stuck with it.

I have had my TracFone cell for less than one month. I tried today to get them to let me send back the cell phone for a refund. They won't and other cell phone providers will.

One of the customer service reps said I could exchange the TracFone for a Net 10 cell phone, but when I got to that department the lady said they don't exchange phones from one company to the other even though they own TracFone, Net10 and StraightTalk.

I had StraightTalk before buying TracFone. I didn't realize TracFone doesn't have unlimited talk, text, and data plan for $50/month. In less than a month I have already spent $50 and my talk time is almost gone. It will now cost me more than $50/month to use it.

I plan on filing complaints at Better Business Bureau, Florida Attorney General's office, FCC, and letting my friends know on Facebook that TracFone is a rip off company. Beware!  Do not buy a TracFone cell.

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