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  • Report:  #1350461

Complaint Review: Tracfone

Tracfone Tracfone Ripped off minutes Miami Florida

  • Reported By:
    Dan — Two Rivers Wisconsin USA
  • Submitted:
    Tue, January 17, 2017
  • Updated:
    Tue, January 17, 2017

I purchased a new Tracfone to replace my old Tracfone and it is advertised that all Voice, text, and data minutes will transfer. Before I started the process of switching the phone I went to my Trac Phone account on line to verify the minutes remaining and even screen printed it. After transferring the phone over I went back to verify that all the minutes updated and none of the data minutes transferred 3785.78 and Voice and text were short 600 and 330. After a lot of time on the phone they were unwilling to do anything to fix the discrepancy.

From what I have been reading on other posts this appears to be fairly common practice from Tracfone and believe that a class action lawsuit would more than likely turn up many many more customers that have had this happen to them. This is a dishonest practice the equates to theft!

Tracfone has already had to agree to a 40 million dollar settelment for another dishonest practice  prepaidphonerefund.com/

It is time to slam them for this too!

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