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  • Report:  #1497405

Complaint Review: Tracfone

Tracfone Ingram Micro Bait & Switch Plainfield Indiana

  • Reported By:
    Loyalty — St Louis MO United States
  • Submitted:
    Thu, July 09, 2020
  • Updated:
    Sun, August 09, 2020
  • Tracfone
    1451 Allpoints Ct
    Plainfield , Indiana
    United States
  • Phone:
    1-800-867-7183
  • Category:

 Tracfone advertises NEW cell phones, but sends nine year clients :  "open box" , smudged cell phones. No respect for loyalty.  It was shipped from a subsidiary called Ingram Micro 1451 Allpoints Ct, Plainfield IN 46168.

   A security tape was missing and the phone looked dirty (dirty finger prints). This is how longterm customers are treated. SHAMEFUL. 

1 Updates & Rebuttals


Tracfone

Florida,
United States

Tracfone Ingram Micro Bait & Switch Plainfield Indiana- Response

#2UPDATE Employee ..inside information

Sat, August 08, 2020

Hi. This is April from TracFone Wireless. We are sorry for the trouble that you have encountered. We would like to further investigate your concern. For us to help you, chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. 

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