Complaint Review: Tracphone

 My neighbor bought a tracphone three days ago. Since she is elderly and disabled, she asked me to activate it for her. I bought a pin number for her phone using her debit card. I made a practice call to see if the phone worked. It seemed to be okay and it said there was two hours of phone time on it. Luckily, I decided to make a second practice call. This time the phone said I would need to buy a pin number to make a call. I called customer service, which took an hour to get a hold of. They said there was no phone number assigned to this phone and that they would have to put in a work order. They said to wait 24-48 hours to call back. I waited 48 hours and called again. I talked to one person who transferred me to a second person who disconnected me. I then put myself on the call back list. When TracFone called me, they said to press 1 to answer the call back. Nobody would answer, so I hung up and tried to call again. The third person I talked to said the phone still has no phone number assigned to it. So he wrote up a second work order and said I would have to wait 24 hours to get a number, that nobody worked the first work order. This is the worst cellular service ever. Buy anything but a TracFone!