Tractive dog and cat collars Bad Business Practices! They steal from people! Greensburg PA
Linda <linda.fick.denver@gmail.com> Wed, Jun 21, 1:22 PM (20 hours ago) to debit_card_disputes I bought a tracactive device for 29.00 and paid 100 dollars for a 1 yr subscription. A few days later I bought another tracker and then cancancelled it because I had two cats. They offered me one for free. With no stipulations that if this one was lost and un retrievable. I would forfeit my whole 100 dollar subscription fee for the whole year. These trackers only cost 50 dollars apiece and they refused to at least give me my 50 dollars back. I had a lot of issues with these trackers. They were big and bulky and kept getting caught on things and would break away from my cat's collar. The GPS was unreliable in the woods and water drainage tunnels. They offered a 30 day money back guarantee.I also bought a replacement policy for one of the trackers which was 39.00. They sent me the cancelled tracker. I sent it back and got the receipt from the post office tracking number 9518410992193143595857. This tracker was 49.95. They refuse to give me money back for a new unopened tracker. I asked them to cancel all subscriptions by the 30 day period and they still won't release the cat tracker DLDQPSZO. It can not be used. In one month. two cat trackers were un retrievable. I have sent numerous emails and they just ignore me. I spent 200 for 2 2 year subscriptions for two cats 200 I paid 29.00 for first tracker special 29 I paid 50.00 for a new tracker I sent back 50. I paid 29.00 for replacement fee of one tracker 29 308. total They refunded me 160.00 only - 160 I lost 148 dollars They should refund me 50.00 for the tracker I sent back and prorate the subscription fee to 50.00. They owe me a refund of at least $100.00.