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  • Report:  #1419675

Complaint Review: tracyv

tracyv Charging auto shipments with no notification

  • Reported By:
    Tracy — Mansfield Texas United States
  • Submitted:
    Thu, December 28, 2017
  • Updated:
    Thu, December 28, 2017

just like report #1377989 Priscilla. I clicked on a free trial button for Allumiere anti-aging cream. I got charged handling and shipping charges. When the cream arrived, there was no information about how to return it or a bill stating that I would be charged & $103.00 and $109.00 for keeping the cream.

I never authorized this or was warned of the fact that I would be charged!! There was no contact information sent with the product. Search the internet and try and find a number? A site with contact? I was ripped off and out $212.00! I will be calling the fraud department on my card and blocking skincare-philosopy which Allumiere agrees that they are connected to and naturalbeauty tips and tricks which they would not confirm. 

I asked for a phone number for these 2 affiliates and was told that I had to provide the order number as they could not find my account in their system.  If that is so, how did you ship the first trial? 

But they dang sure didn't have any problem charging my card!

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