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  • Report:  #1006046

Complaint Review: TradeKing

TradeKing Won't correct their coding error on my 2012 Roth IRA Deposit Charlotte, North Carolina

  • Reported By:
    Andy — Wayne New Jersey United States of America
  • Submitted:
    Wed, January 30, 2013
  • Updated:
    Wed, January 30, 2013

Trade King or their clearing house, Apex Clearing, made an error and coded my 2011 IRA deposit to be a 2012 deposit.

I discovered this when Trade King rejected my 2012 deposit as being a duplicate. They have since acknowledged their error in writing but stated that their clearing house cannot change their records.

Despite my best efforts to resolve with them, they have been unable/unwilling to fix a straightforward error they acknowledge they made. As a result, I'm deprived of my ability to make a 2012 deposit.

This is a company that definitely meets the definition of "Buyer beware". If you use them, good luck having them fix any problems they make.

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