Complaint Review: Trailers Plus

 I bought an Interstate Loadrunner from the TrailersPlus in Houston. The unit I wanted was in Houston so I drove to get it. The manager alleged that the modification I needed done could be accomplished by the store in Fort Worth. The manager of the FW store then called after I purchased and transported the trailer, to say that their techs were not qualified or authorized to do the modifications. So I asked to return the unit for a refund. Their policy is no refunds or cancellations and because their warranty is non transferable, the value of the trailer isn't worth 40 % of what it was. The trailer had not been titled and could have been returned to inventory and sold as new to a client who could truly use it.