Complaint Review: Trans Van Lines

One star is too much, it should be a negative 5 stars! They talk a good game on the phone but they are nothing more than shippers that use other vendors to move your personal belongings and do not care about the condition it arrives to your home! My quote for a 2 bedroom townhome started very reasonable at $3300 from Gus as that is how they hook you in to using them. Then after I added a few items on the phone the quote went to $4400. On moving day after they had all my belongings in the truck my price went to $9100! Yes $9100! Also they ask for cashiers checks before they even start packing or unpacking because I am sure people who used their services in the past canceled the credit card payment after they see the horrific condition your items have arrived. The way it works is they have a vendor pick up your items in a smaller truck and unpack it into a warehouse where it sits for a couple of weeks until they move it again into a bigger truck with other peoples items for delivery on the way to your home. Therefore by the time it gets to you your items have been moved 4 times and now destroyed! I am not exaggerating almost all my items have been destroyed or damaged! Please see a few of the pictures to get a small idea on the damage. Do not use a moving company that is nothing more than a shipper, deal with a reputable moving company that will be the only ones moving your merchandise. On top of that they cannot tell you when your items will arrive after weeks of sitting in a warehouse until a day or two before delivery and if you are not there waiting for them they will charge you additional significant fees! I will be having an attorney contacting Trans Van Lines for damages and will not stop until I have been appropriately compensated! DO NOT USE!