Transamerica Life Insurance Company Delay-Delay-Delay Cedar Rapids Iowa
My mother in law had burial insurance with Transamerica Life Insurance. My wife is the beneficiary of the policy, after contacting them the third time, she was told that they had no record of my wife ever contacting them. We were assured that the documents that needed to be completed were in the mail, and would also be e-mailed to us. Delay-Delay Delay!
1 Updates & Rebuttals
Consumer Affairs
Plano,Texas,
Consumer Affairs
#2UPDATE Employee
Mon, December 02, 2013
At Transamerica nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your mother-in-laws information, such as her name, address and policy number to us at consumeraffairs@transamerica.com, by fax to 972-881-4072 or by mail to 2700 West Plano Parkway, Plano TX 75075.