Transcity Limos SHADY BUSINESS STAY CLEAR NEVER USE PHOENIX PEOPLE!!!! Very misleading company!!! You think you are ONLY paying the fee you were given when booking then a few days later (after you have used limo) they charge your card additional fees for "Garage to Garage" What a scam! Never once do they tell you that when booking about the additional fees, even asking several times for an invoice. $357 over the original price given. By the time you find out about their additional fees you have already used their service. You have a history of fraud and misrepresentation as evidenced by FIVE consumer complaints to the Better Business Bureau of which you have resolved none. You have received a BBB rating of "F"as a result. The Rental Agreement clause you have referenced in your defense does not support your position. Chandler Arizona
In fact, it diminishes it. The clause reads: Garage-to-Garage Time Calculations: Garage-to-Garage means charges are calculated by applying the applicable hourly rate commencing from the time the chauffeur departs the garage to begin service and continuing through such time the chauffeur concludes service and returns to the garage. Based on your history of fraud and misrepresentation as evidenced by the FIVE consumer complaints to the Better Business Bureau, you clearly intended to be intentionally vague in your definition of "Garage-to-Garage" in order to mislead and defraud the consumer. You do not specifically define whose garage you're referring to in the calculation. A reasonable consumer would conclude that the garage you were referring to was theirs not the driver's. Your driver picked us up in front of my garage and dropped us off at my garage; thus, commencing and concluding his service at my garage. Further, the first and only time I was given notice of this Garage-to-Garage calculation was in the rental agreement I was presented with upon entering the limousine which I only quickly scanned, as your driver assured me it was just a standard liability waiver.
SHADY BUSINESS STAY CLEAR NEVER USE PHOENIX PEOPLE!!!! Very misleading company!!! You think you are ONLY paying the fee you were given when booking then a few days later (after you have used limo) they charge your card additional fees for "Garage to Garage" What a scam! Never once do they tell you that when booking about the additional fees, even asking several times for an invoice. $357 over the original price given. By the time you find out about their additional fees you have already used their service. You have a history of fraud and misrepresentation as evidenced by FIVE consumer complaints to the Better Business Bureau of which you have resolved none. You have received a BBB rating of "F"as a result.
The Rental Agreement clause you have referenced in your defense does not support your position. In fact, it diminishes it.
The clause reads:
Garage-to-Garage Time Calculations: Garage-to-Garage means charges are calculated by applying the applicable hourly rate commencing from the time the chauffeur departs the garage to begin service and continuing through such time the chauffeur concludes service and returns to the garage.
Based on your history of fraud and misrepresentation as evidenced by the FIVE consumer complaints to the Better Business Bureau, you clearly intended to be intentionally vague in your definition of "Garage-to-Garage" in order to mislead and defraud the consumer. You do not specifically define whose garage you're referring to in the calculation. A reasonable consumer would conclude that the garage you were referring to was theirs not the driver's. Your driver picked us up in front of my garage and dropped us off at my garage; thus, commencing and concluding his service at my garage.
Further, the first and only time I was given notice of this Garage-to-Garage calculation was in the rental agreement I was presented with upon entering the limousine which I only quickly scanned, as your driver assured me it was just a standard liability waiver.
~JLong