Transcity Limos Transcity Limosines Limousines services, limo, sedan, rentals, transportation Chandler Arizona
BUYER BEWARE! This company is not to be trusted!!!
My friends and I planned a special night out taking our daughters to a concert. We called and got a limo quote over the phone as well as an emailed quote in writing. The night of the concert, we paid the company the amount we were quoted which included gratuity. When we were dropped off, the limo driver said that we were pain in full and asked us to sign that we were dropped off safely.
THEN a few days later the card on file was charged an additional $357.00!!
They advised us it is a "garage to garage" charge. What this means is if it takes the driver an hour or five (in our case 3 hours) to get back to his "garaged location" the customer is responsible! We were never advised anything about driving to their garage and it was never mentioned to us per any conversation or during the service. The disclosure was sent via email and written in fine print. The average consumer would think "garage to garage" is from the time one was picked up and dropped off.
They are a misleading company and I hope this helps the next person from being taken advantage of. What was supposed to be a fun night out with our daughter’s has turned into regrets for trusting in a company as this one.