Complaint Review: Transfirst aka tsys

I told their sales representative I did not want a "hard inquiry" on my credit.  He lied and said it would be a "soft pull".  It was not.  My credit got hit and pulled my score down.  On top of that I was denied even though I have good credit.  They are "resellers" for authorize.net for merchants but don't believe anything they say.  They are liars.  I can't believe any company would take a chance with these people.  If I would have known I'd never had let them submit my application.  Don't do business with them.  They say the are the bank's representative since I went through my local bank who I had my business acount with and thougth the rep was part of the bank.  They are not part of the bank.  They are separate from the bank.  Supreme liars!  There customer service representatives are rude and uncooperative when you call and told me I should have known and it was "my fault".  So, it was my fault I was lied to and they will victimize you again.  BEWARE of this company.  Don't do business with them.  Ask more questions before you submit an ap with anyone who says they are a representative of your bank.  If it's merchant services chances are they are not part of your bank... such liars!!!