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Transport Connection Worst customer service ever... Boca Raton Florida
It's inconceivable somebody in a customer service role could be so rude to prospective customers.
I had received several emails (apparently automated) with quotes for shipment of my vehicle. When he called me, he informed me those aren't accurate. When I requested clarification, this guy flew off the handle. I was beside myself at how mad this guy got! He started insulting me, told me he didn't want my business, then hung up on me. I know I should've left it alone, but I wanted to voice my displeasure with him and let him know I didn't appreciate being hung up on. He went off on me! I'm not easily scared, so I listened while this wack-job continued him tirade, to include threatening to kick my a**.
Long story short, he's a nut and should be avoided at all costs. Do yourself a favor and simply Google Bill Avrich. You'll find out all you need to know about this convicted felon. Oh, the BBB rates his company as an "F" if you need more proof. Do your homework, but avoid this clown.
Cheers
6 Updates & Rebuttals
Transport
Boca Raton,Florida,
Bill and Tom Jones
#7REBUTTAL Owner of company
Thu, July 11, 2013
Bill and Tom Jones
Transport
Boca Raton,Florida,
Bill and Tom Jones
#7REBUTTAL Owner of company
Thu, July 11, 2013
Bill and Tom Jones
Transport
Boca Raton,Florida,
Ron, you are low-class scum
#7REBUTTAL Owner of company
Thu, July 11, 2013
Hey pin-head, the bottom line is that YOU are NOT a customer of mine nor will you ever be. I would never give that privilege to low-class scum like you. You are the slimebag here and you can keep up your harassment campaign all you'd like. You'll only get it back in spades.
Transport
Boca Raton,Florida,
Pictures
#7REBUTTAL Owner of company
Thu, July 11, 2013
Why not show them some better pictures of me? Here...I will post a couple. Even better yet, you meathead, why not simply post YOUR picture and real name? Is it because you are afraid of how people will laugh when they see how your ugliness goes hand in hand with your stupidity?
Ron
Honolulu,Hawaii,
Transport Connection Worst Customer Service ever!
#7Author of original report
Thu, June 13, 2013
Bill,
Between the two of us, there's only one convicted felon. And I'll bet if you took one guess, you'd probably get that wrong. For unsuspecting folks who might read this review, I'll do them a service and provide them with some information. However, there's so much more on the wonderful world of Google. Take a look and arm yourself with knowledge.
Mugshots.com ID: 1840084
http://www.mugshotsonline.com/florida/boca-raton/william-avrich/38456321
http://www.ripoffreport.com/r/transport-connection-bill-avrich/boca-raton-florida-33487/transport-connection-bill-avrich-above-avrich-inc-convicted-felon-bait-switch-re-1003577
This isn't about being a "cheapskate", as you put it. It's about providing an accurate quote on a shipment and not jacking up the price when we talk on the phone (2nd link above is a similar instance). You went over the line when you started yelling, threatening to kick my a*s, and generally being unprofessional from a customer service standpoint.
Your saving grace is Transportreviews.com and your ability to censor negative reviews. I got it, if you don't like it, you have it removed. Very slimy. I've gone back and forth with Transport Reviews to keep my review up for all to see, to no avail. I won't give up. I'm not the type to quit when I smell a rat. That rat has a name. It is Bill Avrich. Keep replying and showing your true colors.
For all others, avoid at all costs! You've been warned...
Regards,
Ron
Transport
Boca Raton,Florida,
RON YOU ARE A DISGRUNTLED CHEAPSKATE
#7REBUTTAL Owner of company
Thu, June 13, 2013
Ron, it seems to me that you are yet another disgruntled cheapskate who thinks that this industry is called "name your own price transport" or an open air flea market. You are a pathetically CHEAP slob who forgets that these truckers work hard for a living out on the open road to support their families and you think that they are going to move your piece of junk car for a lousy $.50 on the dollar? Listen to me you jerk, why don't you just go to Costco or Wal-Mart and ask for the "transport department"...tell them that you are a CHEAPSKATE and expect them to arrange your car shipping for 50% off of what everyone else must pay. It's morons like you that ruin this industry and cause the telemarketing boiler rooms to flourish because they love to see empty-headed clowns like you coming. They will tell you what you want to hear...because you are a CHEAPSKATE...and then at the end, they will laugh at you when you ask them for a refund on your deposit after they are unable to find you a carrier who is willing to work for your CHEAPSKATE bid. You stupid jerk. Stop wasting everyone's time and just drive that junk heap yourself. No one who has half a brain will believe your gibberish anyway because once they see my REAL reviews from REAL customers on Transport Reviews, they will see that I am the best in the industry. Idiot.
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