TransTech Merchant Group/ TMGTransTech Merchant Group/ TMG/ CPP Worked for them know the real story!!!! Carrollton Texas
Yes lets just start by saying i should have listened to the comments on this before i started at TMG. But i didn't and went to work for them anyways. Well my first day was 8 hours of a tele conferance and setting on a computer, belive me it was not my cup of tea. Then i was starting the next day. the day i trained i was suppost to get my appointments the same day before six CST but no call. so i didnt start the next day i finally got a call at 5:00pm EST and was appoligized to and he kisses my a$$ and tells me he'll give my appointments to me in the morning so i can start. You got to know That Triple Confirmed dont me triple confirmed let me explain they call the costomer in one day and basically push them in to leting us come there and then give us an appointment on a time to show up I do not know. so the next day i got my first appointment 22 miles away HAHA and not only that it was at 11 am so i went to and the lady was not there so i call back up my Sales Manager Jared and he tells me they will try to set an appointment today with her.
So i get told that my next one is thirty + miles form my house and i dont have to do it until 2:30 pm and he tells me to generate some of my own leads HAHA. So i go to my uncles bar HA he basically tells me to get lost he knows about these people. Well i go to my next appointment and guess what the dooor is locked and i see the people in the resturant but there not letting me in that was it. and not only that every time i call my sales manager i was put on hold for 15:00 minutes at a time NOT GOOD.
So after that i try to call him and ask him how i return all the stuff the sent me because i quit that was not a good idea he started just flippin out on me screaming like he was trying to push me into staying and all i wanted to know is how to turn the stuff back in and finnally he told me and hung up the phone on me. Thats not the icing on the cake yet my buddy started with me and he acctually sold one of these machines and once he told his sale manager he did he never got called with his next appointments and he tryed to call him and he just kept getting put on hold and your sales manager knows its you when you call. so whats up with that.
All i have to say is dont was your time with a company that lies to you and is Prolly going to screw your merchant over than thats kinda bad buisness for TMG but really bad Buisness for you.
Thanks for reading
Noahpo
Fenwick, Michigan
U.S.A.
4 Updates & Rebuttals
Mark
Palm Coast,Florida,
U.S.A.
This is a SALES job you think this is tough, try insurance!
#5UPDATE Employee
Fri, March 27, 2009
I'll agree the first few days are tough, I spend allot of time on the phone with my supervisor asking questions learning the finer points of building rapport and trust. As well as what the heck I was doing, I had no clue about the CC processing business, but in the last three months I have learned my way around a business statement and have educated many a merchant on the pitfalls of fees that increase the cost of doing business.
I am the the kind of guy who isn't afraid to drop in on my clients, if they have any questions or concerns I address them.
Previous to this I had a job selling life insurance in peoples homes. I set the appointments (which took allot of time on its own) and I was stood up for 50% of them. My driving area tended to be 30-50 miles from home. This is a cakewalk compared to that, I had one week (my last) where I set 25 appointments over the course of 2 weeks, every single one was either canceled or was a no show. BTW it took me about 3 days working from 8 am to 9 pm to set those appointments. I am not afraid of doing the work that needs to be done to make a living. BBTW I worked 10-13 hour days 5-6 days a week for 6 months before I decided to call it quits.
Most of my appointments tend to be within 25 miles, I live in the Daytona Beach/St. Augustine area, occasionally mileage can be higher but I have the option to say "no" to those appointments. (I tend to reschedule them and try to get a group in the same area.) I have had weeks in insurance where I was filling my gas tank every 2 days because appointments were so far from home, now its 3 times every two weeks
When I get a no show I reschedule it myself, a merchant can be busy I'm not going to stand there and give a presentation while they are working UNLESS they want me to. (Rarely, I actually gave the presentation as the owner/groomer shaved 3 dogs.) THEN I go visit a neighbor and introduce myself letting them know that I will be in the area at such and such a time would they be interested in sitting down while I'm around. Now I have 2 appointments.
I am also, much to the dismay of my supervisor. not a "One Call Closer" I understand that this an important change to my clients daily routine and they need to do it thoughtfully, so I have been back to see some clients 2-3 times while they address their concerns.
Just to let you know I tend to close 5-6 a week with this type of work routine, and I am developing my skills to close 8-10 per week. My work hours have deminished slightly I generally start appts at 10 and quit usually at 4 sometimes earlier, sometimes later, Mon - Fri, sure beats 13 hour days sitting on the phone.
Overall my clients are very satisfied with the service that they receive and have enjoyed much of the savings that TMG offers.
I'm not going to say that it has been perfect, there have been glitches along the way. But overall I find the support from my supervisors and the tech and customer support lines to be effective and professional.
I am not discounting the complaints of this individual however this is a commissioned sales position with all of the ups and downs that it entails. I have been with TMG for 5 mos now and have far exceeded the income I was earning with insurance with much less effort than I had previously. Read some of the books by the sales greats like Ziglar and Hopkins, these guys failed many times before they succeeded, so this wasn't for you, big deal! (OR was it that you didn't give yourself the chance to succeed?)
To quote Zig see allot of people make allot of money, you have to be willing to learn your product and develop the skills to succeed.
I hope this helps, I'd hate to think was just shouting at the wind here.
Blessings.
Mark
Mark
Palm Coast,Florida,
U.S.A.
This is a SALES job you think this is tough, try insurance!
#5UPDATE Employee
Fri, March 27, 2009
I'll agree the first few days are tough, I spend allot of time on the phone with my supervisor asking questions learning the finer points of building rapport and trust. As well as what the heck I was doing, I had no clue about the CC processing business, but in the last three months I have learned my way around a business statement and have educated many a merchant on the pitfalls of fees that increase the cost of doing business.
I am the the kind of guy who isn't afraid to drop in on my clients, if they have any questions or concerns I address them.
Previous to this I had a job selling life insurance in peoples homes. I set the appointments (which took allot of time on its own) and I was stood up for 50% of them. My driving area tended to be 30-50 miles from home. This is a cakewalk compared to that, I had one week (my last) where I set 25 appointments over the course of 2 weeks, every single one was either canceled or was a no show. BTW it took me about 3 days working from 8 am to 9 pm to set those appointments. I am not afraid of doing the work that needs to be done to make a living. BBTW I worked 10-13 hour days 5-6 days a week for 6 months before I decided to call it quits.
Most of my appointments tend to be within 25 miles, I live in the Daytona Beach/St. Augustine area, occasionally mileage can be higher but I have the option to say "no" to those appointments. (I tend to reschedule them and try to get a group in the same area.) I have had weeks in insurance where I was filling my gas tank every 2 days because appointments were so far from home, now its 3 times every two weeks
When I get a no show I reschedule it myself, a merchant can be busy I'm not going to stand there and give a presentation while they are working UNLESS they want me to. (Rarely, I actually gave the presentation as the owner/groomer shaved 3 dogs.) THEN I go visit a neighbor and introduce myself letting them know that I will be in the area at such and such a time would they be interested in sitting down while I'm around. Now I have 2 appointments.
I am also, much to the dismay of my supervisor. not a "One Call Closer" I understand that this an important change to my clients daily routine and they need to do it thoughtfully, so I have been back to see some clients 2-3 times while they address their concerns.
Just to let you know I tend to close 5-6 a week with this type of work routine, and I am developing my skills to close 8-10 per week. My work hours have deminished slightly I generally start appts at 10 and quit usually at 4 sometimes earlier, sometimes later, Mon - Fri, sure beats 13 hour days sitting on the phone.
Overall my clients are very satisfied with the service that they receive and have enjoyed much of the savings that TMG offers.
I'm not going to say that it has been perfect, there have been glitches along the way. But overall I find the support from my supervisors and the tech and customer support lines to be effective and professional.
I am not discounting the complaints of this individual however this is a commissioned sales position with all of the ups and downs that it entails. I have been with TMG for 5 mos now and have far exceeded the income I was earning with insurance with much less effort than I had previously. Read some of the books by the sales greats like Ziglar and Hopkins, these guys failed many times before they succeeded, so this wasn't for you, big deal! (OR was it that you didn't give yourself the chance to succeed?)
To quote Zig see allot of people make allot of money, you have to be willing to learn your product and develop the skills to succeed.
I hope this helps, I'd hate to think was just shouting at the wind here.
Blessings.
Mark
Mark
Palm Coast,Florida,
U.S.A.
This is a SALES job you think this is tough, try insurance!
#5UPDATE Employee
Fri, March 27, 2009
I'll agree the first few days are tough, I spend allot of time on the phone with my supervisor asking questions learning the finer points of building rapport and trust. As well as what the heck I was doing, I had no clue about the CC processing business, but in the last three months I have learned my way around a business statement and have educated many a merchant on the pitfalls of fees that increase the cost of doing business.
I am the the kind of guy who isn't afraid to drop in on my clients, if they have any questions or concerns I address them.
Previous to this I had a job selling life insurance in peoples homes. I set the appointments (which took allot of time on its own) and I was stood up for 50% of them. My driving area tended to be 30-50 miles from home. This is a cakewalk compared to that, I had one week (my last) where I set 25 appointments over the course of 2 weeks, every single one was either canceled or was a no show. BTW it took me about 3 days working from 8 am to 9 pm to set those appointments. I am not afraid of doing the work that needs to be done to make a living. BBTW I worked 10-13 hour days 5-6 days a week for 6 months before I decided to call it quits.
Most of my appointments tend to be within 25 miles, I live in the Daytona Beach/St. Augustine area, occasionally mileage can be higher but I have the option to say "no" to those appointments. (I tend to reschedule them and try to get a group in the same area.) I have had weeks in insurance where I was filling my gas tank every 2 days because appointments were so far from home, now its 3 times every two weeks
When I get a no show I reschedule it myself, a merchant can be busy I'm not going to stand there and give a presentation while they are working UNLESS they want me to. (Rarely, I actually gave the presentation as the owner/groomer shaved 3 dogs.) THEN I go visit a neighbor and introduce myself letting them know that I will be in the area at such and such a time would they be interested in sitting down while I'm around. Now I have 2 appointments.
I am also, much to the dismay of my supervisor. not a "One Call Closer" I understand that this an important change to my clients daily routine and they need to do it thoughtfully, so I have been back to see some clients 2-3 times while they address their concerns.
Just to let you know I tend to close 5-6 a week with this type of work routine, and I am developing my skills to close 8-10 per week. My work hours have deminished slightly I generally start appts at 10 and quit usually at 4 sometimes earlier, sometimes later, Mon - Fri, sure beats 13 hour days sitting on the phone.
Overall my clients are very satisfied with the service that they receive and have enjoyed much of the savings that TMG offers.
I'm not going to say that it has been perfect, there have been glitches along the way. But overall I find the support from my supervisors and the tech and customer support lines to be effective and professional.
I am not discounting the complaints of this individual however this is a commissioned sales position with all of the ups and downs that it entails. I have been with TMG for 5 mos now and have far exceeded the income I was earning with insurance with much less effort than I had previously. Read some of the books by the sales greats like Ziglar and Hopkins, these guys failed many times before they succeeded, so this wasn't for you, big deal! (OR was it that you didn't give yourself the chance to succeed?)
To quote Zig see allot of people make allot of money, you have to be willing to learn your product and develop the skills to succeed.
I hope this helps, I'd hate to think was just shouting at the wind here.
Blessings.
Mark
Mark
Palm Coast,Florida,
U.S.A.
This is a SALES job you think this is tough, try insurance!
#5UPDATE Employee
Fri, March 27, 2009
I'll agree the first few days are tough, I spend allot of time on the phone with my supervisor asking questions learning the finer points of building rapport and trust. As well as what the heck I was doing, I had no clue about the CC processing business, but in the last three months I have learned my way around a business statement and have educated many a merchant on the pitfalls of fees that increase the cost of doing business.
I am the the kind of guy who isn't afraid to drop in on my clients, if they have any questions or concerns I address them.
Previous to this I had a job selling life insurance in peoples homes. I set the appointments (which took allot of time on its own) and I was stood up for 50% of them. My driving area tended to be 30-50 miles from home. This is a cakewalk compared to that, I had one week (my last) where I set 25 appointments over the course of 2 weeks, every single one was either canceled or was a no show. BTW it took me about 3 days working from 8 am to 9 pm to set those appointments. I am not afraid of doing the work that needs to be done to make a living. BBTW I worked 10-13 hour days 5-6 days a week for 6 months before I decided to call it quits.
Most of my appointments tend to be within 25 miles, I live in the Daytona Beach/St. Augustine area, occasionally mileage can be higher but I have the option to say "no" to those appointments. (I tend to reschedule them and try to get a group in the same area.) I have had weeks in insurance where I was filling my gas tank every 2 days because appointments were so far from home, now its 3 times every two weeks
When I get a no show I reschedule it myself, a merchant can be busy I'm not going to stand there and give a presentation while they are working UNLESS they want me to. (Rarely, I actually gave the presentation as the owner/groomer shaved 3 dogs.) THEN I go visit a neighbor and introduce myself letting them know that I will be in the area at such and such a time would they be interested in sitting down while I'm around. Now I have 2 appointments.
I am also, much to the dismay of my supervisor. not a "One Call Closer" I understand that this an important change to my clients daily routine and they need to do it thoughtfully, so I have been back to see some clients 2-3 times while they address their concerns.
Just to let you know I tend to close 5-6 a week with this type of work routine, and I am developing my skills to close 8-10 per week. My work hours have deminished slightly I generally start appts at 10 and quit usually at 4 sometimes earlier, sometimes later, Mon - Fri, sure beats 13 hour days sitting on the phone.
Overall my clients are very satisfied with the service that they receive and have enjoyed much of the savings that TMG offers.
I'm not going to say that it has been perfect, there have been glitches along the way. But overall I find the support from my supervisors and the tech and customer support lines to be effective and professional.
I am not discounting the complaints of this individual however this is a commissioned sales position with all of the ups and downs that it entails. I have been with TMG for 5 mos now and have far exceeded the income I was earning with insurance with much less effort than I had previously. Read some of the books by the sales greats like Ziglar and Hopkins, these guys failed many times before they succeeded, so this wasn't for you, big deal! (OR was it that you didn't give yourself the chance to succeed?)
To quote Zig see allot of people make allot of money, you have to be willing to learn your product and develop the skills to succeed.
I hope this helps, I'd hate to think was just shouting at the wind here.
Blessings.
Mark