Trattoria Reggiano Feeled Ripped Off- Las Vegas, Nevada
On April 21/09-06.51 PM-
Two couples, Tony-Micheline, Glenn,Mitsa finished supper at Trattoria Reggiano and we feel ripped off by this establishment.
Supper- 2 Pasta e Fagioli,1 Caesar Salad, 2 Ling.Bologne,1 Spah /meatballs,
1 Spagh.Pomodoro, 1 Btl. Chianti Bramos. 1 Expresso, 3 Cappuccino.
Bill- sub- 146.50 Rest. Tax 11.36 SERVICE CHG. 26.37
total- 184.23 USD.
Gratuity given- 20.00 USD.
On requesting an explanation of the Service Chg. the waiter advised it was a service tax.
In all our visits to many restaurants on the strip , during our weeks's vacation, we were never charged a service chg , except for this establishment.
In European Restaurants, when the charge in on your account, it is clearly explained by the Management no tipping required.
This restaurant seems fit to add the gratuity to the account and not tell the client and when questioned states it is a tax. Which is false and misleading.
This should be stopped immediately.
Papoux
Brossard, Quebec
Canada
1 Updates & Rebuttals
Justsayin
Las Vegas,Nevada,
U.S.A.
20 percent gratuity
#2Consumer Comment
Thu, May 14, 2009
I noticed you tipped $20 on a $180 check. In the US, especially in a place like Las Vegas, it's customary to give 20%. Remember that 3% of the sales on the check, NOT the tip, goes to the bartender, hostess and busboy (1% each). Though that extra "tax" seems extreme it could be to cover for losses such as when people don't tip according to US customs. Yes, 15% is the agreed norm at a "cheaper" restaurant but AT LEAST 18% is necessary for the waiter to actually get the 15% old school tip. No offense to foreigners but they tend to get upset with US tipping standards yet I've noticed that European countries automatically add the tip to the bill and you give extra if the servers gave great service...no complaints there. I was a server for four years before moving on to better things and noticed that foreign tippers were by far the worst. Most of them had great attitudes and were fun to talk to...but they simply didn't know how to tip. Maybe you can take note of this and pass it on to your friends...