Complaint Review: travel corp getaway

Travel Corp Getaway is one of the more annoying example of lousy customer service.  Their service sucks.  I purchased an offer for cut-rate motel room, and my wife purchased on a few days later.  We have been struggling to make reservations for 2 months.  From the start the information is inadequate.  They took are money on the offer, but didn’t supply a list of eligible motels.  One offer was for the area near Disneyland, the other for Los Angeles.  I went to their website, there is no link for those who have the vouchers as to included motels. 

I have sent 4 emails to them and half dozen phone calls—only once did I get through.  They thought that Janice and I wanted to use 2 vouchers for 2 parties on one visit, which they said is not permitted.  That was wrong. We requested to use one voucher on 10/15 and the next on 10/29.  I tried to set them straight about the difference, on August 25^th, but haven’t received a response--been waiting 2 weeks.  I have called 3 times since then and left messages.  I have 5-hours spent dealing with them (including other details not mentioned).  I am fed up.  I recommend that others avoid this company.  It isn’t worth the risk.

One more point I could get the equivalent offer on line through the motels without the upfront $183 and the annoyance.