Complaint Review: Travel Union

Text of the award notification:

Page 1

Final Notice
For: (my name)
Check Number: OC-83380
Enclosed is your travel check voucher.  this voucher can be redeemed for a certificate for 2 round trip tickets to anywhere in the continental US from any major international airport.  Certain restrictions may apply.  Vacation getaways and Cruises are available for a limited time.

We have attempted contacting you on several occasions.  this will be your last chance to respond. 

Note that this check voucher must be redeemed by November 16th, 2012.  If you do not claim your award, it will be transferred to the alternate.  This is a limited time offer and may be withdrawn at any time.  Flight fill quickly.

Please reference your check voucher number OC-83380.  This travel check must be certified to be valid.

Call 1-866-493-7407

This is not a timeshare or land sales offer.

Page 2:

Check like page with US Airlines in the upper left corner followed by the Travel Union name in the center and check number upper right corner.
Dated November 2nd, 2012
Pay to the order of US Airlines on behalf of (my name)  $1,400.00
In text the , the value fully written out, and VOID after 30 days
MEMO Must be redeemed for travel certificate followed by an unintelligible signature

Routing number and account:
****33     *******0011    *******0011