Complaint Review: Travelegia

All these companies are related and I suspect run online by just one indidvidual.  BnBStar, Travelgegia, Reommmendedinns.com Inspectedinns.com.  If you write to complain to Travelegia you get a response back from Elena at BnBstar! See below.  I joined one of these last year for about 69 dollars to list my vacation rental accommodation.  When I searched on line the website could not be found with my accommodation listing!  BUT, if I went back to my initial signup, they nicely provided a link to their website.  It is a phony website with no real presence at all!  

Then they charged me another 59. dollars for one of their affiliated advertisers listed above. With no communication about that.  I demanded a refund.  It did not come through.  I searched and searched for a way to change my account info (which you can on a legit web site) in order to change my auto renewl to manual or 'do not renew'.  I could find no access to this feature.  I wrote an email stating that I did not want to be renewed at the 1 yr. anniversary. They politley sent me back an email stating they would not renew my listing.  

To: "Travelegia Member" <info@travelegia.com>

Subject: cancel subscription

I can't find any where to adjust the auto renewal for the listing for xxxxxxx. I am closing and I will not be available to see your email that you are scheduled to send this fall. I do not want to renew automatically while I am away.

*************************************

This message was delivered to 'info@travelegia.com'

by www.travelegia.com/ca

From: 

Elena <elena.bnbstar@gmail.com>

Date: September 11, 2013 4:27:09 AM PDT

To: xxxxxxxxxxxxx

Subject: For Lottie : cancel subscription

Dear Lottie,

 

Thank you for your email.

 

Following your request we won’t renew your membership for “xxxxxxxx ”.

 

Sincerely,

Elena, Membership Director

elena@bnbstar.com 

 

Well, guess what?  Renewal came through on my credit card anyway.  I called my bank and claimed fraud and showed them the email confirmation.  I cancelled my credit card.  That was the only way to stop them. VISA refunded my  money.

 

To this date, I continue to receive numerous requests for free trial memberships etc to any and all of the above.  Records indicate they scam off about $84,000 in income yearly for actually posing to provide a legitimate service and to take payments authorized or not.  Wake up people, that's your advertising money they have!

 

(PS: admin - I did not make the indentation in the paragraphs. Spell check also would have been nice.  This was not really easy to complete, but I think it is worth complaining about.  I am so surprised more peole haven't. )