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  • Report:  #1483677

Complaint Review: Travelgenio

Travelgenio http://us.travelgenio.com/ They canceled my flight, no refund yet Madrid

  • Reported By:
    Fahad — Riyadh Saudi Arabia
  • Submitted:
    Sun, August 18, 2019
  • Updated:
    Mon, August 19, 2019

Hi

so i booked a flight via travelgenio website. and after a while they emailed me that the air company going bankrupt and they had to cancel my flight. So i called them like 3 months ago and they promised me a refund with in 15-30 days maximum. and now it has been more then 3 months did not receive any money. 

I tried emailing them so many times they don’t answer me. 

Reservation code:     SYQMAL

Name : aftab alam

Thank you very much. 

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