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  • Report:  #1020247

Complaint Review: Travelocity

Travelocity Top Secret Hotels Stay away from Travelocity Internet

  • Reported By:
    True Reviewer — Fort Myers Florida United States of America
  • Submitted:
    Tue, February 26, 2013
  • Updated:
    Tue, February 26, 2013

Stay away from Travelocity.  Travelocity rates 2 star hotels as 3-star hotels so you think you are getting a bargain.  Every other site on the internet rated the hotel I booked as a Top Secret Hotel 3-star hotel as a 2 star.  When I saw the hotel, I immediately called Travelocity and pointed out this was not a 3-star hotel.  I got someone in India who took about 10 minutes to tell me that Travelocity doesn't follow anyone else's rating system and it was not refundable.  I consider this fraud and a violation of unfair and deceptive trade practices.  I would never book anything else through Travelocity.  They should be investigated by the Federal Trade Commission and state attorney generals.

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