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  • Report:  #752417

Complaint Review: Travelocity

Travelocity travelocity.com TRAVELOCITi Internet

  • Reported By:
    Mark — Fort Lauderdale Florida United States of America
  • Submitted:
    Wed, July 13, 2011
  • Updated:
    Wed, July 13, 2011

They failed to properly notify me that the fly by night airline I trusted them of traveling "Pacific Wings" had canceled my flight and I did not find out until the day of travel. this left me totally screwed. 
     The airlines explanation was " They did not get to me yet on their call list" BS. Travelocity did send one email. However, they send so much spam I did not see it. No phone call, text of snail mail. 

     Furthermore, their insurance "Travelguard" would not do anything either and am out the $19.95 I paid for this insurance. One would assume this a flight cancelation would be covered but not so. I guess you really need to read the fine print.

 

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