Complaint Review: Travelscape AKA Expedia Group

NOTE TO HOTEL PERSONNEL: The hotel for this reservation was supplied by Travelscape LLC. Legal Shield Member Perks for assistance with this reservation or assistance with problems during your stay, please call: From US and Canada (888) 347-2363 from outside US and Canada 00-800-11-20-11-40 and from Australia 611800812282. NOTE TO HOTEL PERSONNEL: The hotel for this reservation was supplied by Travelscape LLC. Made Reservations using memberperks via LegalShield

July 10, 2022 I made reservation for the Hampton Inn & Suite Detroit-Canton, I cancelled July 29, 2022, due to an acute illness. The illness hit me like a ton of bricks. I have disputed the this matter with my credit card company, memberperks and Travelscape LLC. 

No one is able to help me, I can't get my money back nor can I get the 2 rooms for another date and time.   Memberperks,Travelscape LLC.  andthe Hampton Inn & Suite Detroit-Canton  are telling me there is nothing they can do blaming one another 'They have not closed the dispute case. 

I was getting the 2 rooms to celebrate my 15 teen year old daugther birthday with 3 other friends, and of course I got a room for myself.  There is no way I would have cancelled my daughter's 16th birthday celebration unless I was truly ill.